Paper Source — Local services in Boston

I bought a gift for someone (2 items) and asked them to wrap it. I chose a small box and a paper and the lady that was supposed to wrap it told me that it will take 20-30 minutes so I’d better go somewhere else and she’d call me back. So I left thinking that she’ll wrap my gift nicely. I came back, got the gift and returned back to my home country (I was in vacation in Boston). Turns out the sales assistant kept 1 of the 2 items for herself. If she forgot to put it she could have called me back (she had my phone number). I paid 23$ for a small box and some paper only to lose half of the gift I wanted to give.

Never...

I don't know if it was due to being after Christmas or because there were so many people shopping, but the service was terrible. The line was the length of the store and they had one person checking out, while the other cut paper at the other register. After checking out they just handed me what I bought. I asked if they had bags and the girl...

super rude and astonishingly terrible. i walked in and the woman who seemed to be the manager stared at me and my friends. naturally, i greet her and say hi but she says nothing back and continues to stare the entire time we’re in the store. extremely uncomfortable situation and i will never be going to a paper source...