I had been going to Theodore for years. I liked his work. However, he was slow about preparing my jewelry, and I had to wait for two weeks are better to get back my jewelry. Lastly, he told me that it will be ready in the pm, I showed up, he swore at me, walked away, I had to wait another week on him. He can be very rude especially towards me. If he is servicing me a customer walks in, he stops and helps that person without an explanation. I am writing this review because he is rude, arrogant and abrupt with me. When I come into the store, he doesn’t know how to greet me. However, I witness him to be...
Read moreWish I could give zero stars. My friend brought a ring here to be fixed about a week ago. She went to pick it up yesterday and they no longer had it. The owner claimed her sister picked it up, but she does not have a sister. He offered no apology or compensation and rambled on about how he’s never lost any jewelry before, as if it wasn’t his fault. Completely unacceptable that he gave a ring away to a stranger and offered nothing in return. If the owner is reading this, please contact me ASAP to try to rectify your disgusting behavior. You are...
Read moreVery inexpensive, excellent service. Owner operated, Theodore. replaced my spring pin for my watch band on the spot, as he was working on a piece of jewelry. $3 total, part and labor. I gave him more as he was SO much better at both service and pricing than the insanely over priced, nearby Boston Watch Clock & Jewelry Repair who try to talk you into expensive watch cleanings and pressure tests for waterproof watch battery replacements. Highly recommend Theodore and his place. I will be back for future watch/ jewelry maintenance for...
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