Went in to shop for a swim suit today and was extremely disappointed. I've been a HUGE catalog fan for over a decade and expected to find that same no-nonsense, fun helpful presence at the store. Not! No hello, no smiles, no HELP!!!! I was never asked once if I needed assistance during the 50 + minutes of trying suits on so I was shuffling back and forth from dressing room to racks (of course having to completely re-dress each time). When I did ask for help I got the clear impression I was interrupting the staff from their activities-- re-stocking etc. not helping folks in the store. With regards to inventory it was nearly comical how I could not find two smalls or two mediums in any tank/bikini set. Lots of XL or XS. This is the beginning of May in Colorado, I'd think swim wear would be at full inventory. I finally found a top and decided I'd get the bottom online along with a shirt. I wanted at the register for about 5 or 6 minutes -- two ppl working there and no one else shopping in the store! I went to the back and asked for assistance and was given a curt response that she was getting something for a customer. As fas as I could see i was the only customer in the store!!! It was crazy. I actually waited another minute, maybe 2? Still no help. Just as I walked out, one of the two sales ppl came out. Did she apologize for the wait, the lack of service, anything? No, she just smirked at me as I left. WOWWOW. DOn't waist your time. Shop online or another...
Read moreLet's set the story straight. The customer service Is fantastic! My first time in, not expecting high quality customer service due to the negative reviews, greeted as soon as me and my little boy walked in. The associate helped me every step of the way through the trying on and picking out process. Their is free parking in back right by the back entrance of store-unheard of in the Cherry Creek area. I'm not one to write reviews, but I had to to give the store and customer service The credit they deserve. So go into the store and take your pick of a great bundle beautiful clothing! They did not have slot of colors that are shown in the magazine but...
Read moreI have shopped at this location for about 3 years, after buying through their catalogue/online services. In the past 6 months, or so, their customer service has improved. The added benefit of in-store shopping and seeing the product makes up for the difficulty in finding a parking space. They sell a new print skirt every spring made from a thick, high-quality nylon/spandex. This year the skirt was a navy blue, yellow, pink, orange, floral print. It washes/wears fantastic and transitions from casual to dressy very easily. I will continue to send friends and family to this merchant. When will Title Nine open a location in Fort...
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