Bao Foot Spa — Local services in Boynton Beach

I've been here 3 times. The waiting room is very small and can get noisy and the door is constantly being opened so it's hard to relax. Plus they don't have a bathroom in the waiting room... Only in the back, so people are constantly walking back and forth. I decided for Mother's Day it would be nice for my husband and I to take our mothers. We made 4 appointments one week in advance and went the Saturday before Mother's Day to avoid the crowds. Myself and the mothers went back a few minutes late as they were running behind, however they gave my husbands appointment away to a man that was 45 minutes late for his appointment. That's unacceptable and shocking that they run the business that way! She tried taking my husband back 45 minutes after his scheduled appointment time, but my husband declined because he didn't want to keep the 3 of us waiting almost an hour for him. She ended up giving my husband a gift certificate for a free 30 minute massage... Even though she waisted an hour of his time (she should have given him a free hour to make up for her mistake). It upset me... But stuff happens! I've had a terrible knot in my should for the past week, so my husband tells me to go because on Mother's Day people kept walking in and getting 30 minutes on their upper bodies. I called to make the appointment and was told it was fine and to come on over! I arrive 30 minutes later and was told that they would have to charge me extra just to do my shoulders for 30 minutes. She wanted to charge me $60 (mind you... They work on your upper body for about 25 minutes and then your legs and feet for the remaining 35 minutes and charge $31). How does that even makes sense?! Needless to say, I left and doubt I'll ever go back because that place is so unpredictable and not consistent! The moral of the story is they have very poor business practices. Don't do something one day and not the next day. Don't give away people's scheduled appointments. And if you mess up... Do right by people! This business has a lot to learn and it'll be interesting to see if they last. And FYI... I can go to Spa 360 down the street and have an hour full body massage for just a few...

I would not recommend this place if you have a preference on the gender of your masseuse (the person massaging you). Every single time I have made a reservation with this place (usually made with more than one week notice), I've specifically requested having a female person massage me as I am a female and am extremely uncomfortable with a male person massaging me. Every single time I am there June, one of the staff, insists on having a male person massage me. It's triggering (upsetting), unprofessional, hurtful, inconsiderate, and in my opinion inappropriate. I make sure when I make the reservation (I've made reservations with an employee named June and a person named Mae) I confirm who I speak with and that I've requested a female person to massage. Then when I show up, they say they don't have females to massage me. This last time I was there, I became so upset because I had confirmed it'd be with a woman, was looking forward for about a week and a half for a massage, and when I got there June once again insisted on having a man massage me. I ended up walking out, tearing up because I had tried to give this place so many chances. I am not going back there anymore and would not recommend anyone else to either (if you have a preference on the gender of the person...

Though the setting is very tranquil the service was unsettling. I scheduled an appointment for my boyfriend three weeks ago and made a quick visit to get a feel for what he should expect upon his arrival. I noticed wine and glasses arranged in the waiting area and inquired as to if the wine is an additional charge. I was told the wine is for groups only. This didn't add up, but I had little time to question the response. When we arrived today I noticed a young lady in the corner having a glass of wine. You can guess that she didn't appear to be a part of a group. I asked again about wine being offered and was told wine is not offered. At the end of my boyfriend's service he informed me that he had not been offered a glass of wine. I called to inquire - again - about the policy of offering wine. This time the young lady told me that wine is offered to anyone that asks. Realizing the game she was playing I simply explained that it was apparent that I was being treated differently. I patronized the business and my boyfriend left a tip because that's the proper etiquette, however we will seek a business that can show us that our patronage and satisfaction is valued and just as important as any...