Barry butchered my brand-new ring — sloppy work, rude service, and zero accountability.
I brought in a perfect ring to be resized to a size 6, and it came back in worse shape than when I dropped it off. The resize was sloppy — the solder seam is lumpy, discolored, and even left a black mark.
When I pointed out the issues, the staff were rude and dismissive. Instead of owning their mistakes, they lectured me about rhodium being “at an all-time high” and acted like they were doing me a favor by charging $30 instead of $50 — on top of the $45 I had already wasted. His wife even tried to excuse it, and the daughter slammed a bottle of Windex on the counter telling me to use that to get the snug ring off. Completely unprofessional.
A reputable jeweler later confirmed Barry used soft solder — the cheap shortcut way. This was a sentimental piece that deserved proper care.
Barry might be fine for something minor like a watch battery, but when it comes to actual craftsmanship, detail, and care? Stay far away. This was an awful experience start to finish, and I will never...
Read moreI shopped at Barry’s for an American Flag gold lapel pin. This was the first time I ever shopped for gold on my own, and I was getting it for an event I was traveling for, so I needed it soon.
The staff was super kind, courteous, professional, and knowledgeable. They guided me through the process and found a great arrangement for buying a charm, converting it to a pin, and teaching me how to use it. Their services and gold were reasonably priced, and we managed to get the last charm in stock by the time it needed to arrive.
I couldn’t be happier with the result! The pin looks fantastic, and I’ll treasure it for decades. I’ve always wanted one like it, and I’m glad I shopped at Barry’s. I highly recommend them to first-time gold buyers; they’ll take good...
Read moreA quick stop in here because my Dad needed a new watch battery installed and yes, they do that at Barry's. Friendly service from a very qualified jeweler and we were on our way swiftly. Dad was pleased, I was pleased, we're all pleased. If I wore a watch and needed work done, I'd certainly get it done here.
The young lady was fast, efficient and the...
Read more