I have never been so upset and outraged with a hair technician in my life! I went to Yossi 2 days ago for a color and cut. He had done my hair before and I was really happy with the result. Before he started, I repeatedly showed him 2 styles I was really interested in and he said no problem I've got this. We decided on a color and after it was complete he began the cut. I told him specifically that I did not want lines visible because I was getting a short cut i wanted the sides and top blended.The last time he cut it short using scissors but this time he used a hair trimmer and shaved it down to the scalp. In the picture I showed him it was wispy and blended towards the front and top. I was really looking forward to the new color and cut for the fall. I told him I had just come back from taking care of my mom for over 2 months during which time she passed away. This was supposed to be my pick me up haircut so I could get back out and socialize again. Instead I have spent the last 2 days in my room crying because it is so short and bad that there is nothing I can do with it. Yossi is a good hair technician but on that day he rushed and never paid ANY attention to what I repeatedly showed him and he massacred my hair. I was so angry and hurt when I left that i just tipped him and cried the entire way home. After loosing my mom a month ago, dealing with all the aftermath and now this I am completely broken hearted and extremely disappointed with my results. I spent a lot of money to see a master technician just to walk away feeling so humiliated. Yossi, the idea of asking a client what they want is to listen. Sorry Lux I won't be returning or recommending the salon. A VERY DISAPPOINTED NO...
Read moreUpdated Review I recently visited Lux Hair Salon to color my hair for the first time and I couldn't be happier with my experience! Cindy, my stylist, was absolutely incredible. She gave me the makeover I needed, and her skills helped bring my dream look to life. I left feeling more confident and vibrant than ever before. Christian was fantastic in helping me schedule my appointment and gave me the most relaxing head massage — pure bliss! I’ve also seen Gerald's work on my co-worker, and her haircut made her absolutely glow. Janet was so knowledgeable and friendly, making me feel like I was truly part of the Lux family. The entire team at Lux Hair Salon is amazing! If you’re looking for a place that makes you feel pampered, understood, and leaves you looking fabulous, this is it! ————————— Lux Salon is incredible. From the moment I walked in the door this past Saturday, I felt as if I belonged there. The staff was friendly, personable & professional and the atmosphere was extremely welcoming. With this being my first time getting a haircut in almost 10 years, I was very nervous and anxious for my haircut. However, Ashton and the staff at Lux made me feel super comfortable and excited for my new look. Ashton did an amazing job with my haircut, giving me the exact cut and look I wanted. I truly felt Ashton had my best interest at heart. I will definitely be returning to this amazing salon and I have already recommended Lux to my family and staff. Thank you Ashton and Lux for such a...
Read moreMy First Visit to Lux Salon
From the initial phone call with Christian to the moment I walked into the salon, my experience at Lux Salon was nothing short of pleasant. Christian was friendly and professional on the phone, which gave me a good feeling about the place.
When I arrived for my appointment, I was greeted by a young man—only to realize it was Christian himself, the same person I had spoken to a few days earlier. Shortly after, my stylist came to the front and introduced himself: “You must be Carol. Nice to meet you, I’m Gerald.”
I was instantly captivated by Gerald’s appearance—salt and pepper beard, clean cut, and very professional. Truly, a dream come true. He sat me down, and we had a great conversation about what I was looking for. He listened carefully and offered suggestions. With 32 years of experience under his belt, I knew I was in good hands.
Then the magic began.
The entire process took about 2.5 hours from start to finish, and I was absolutely impressed with the results. I’m so happy I trusted my gut and decided to try this salon. Meeting Gerald and going through the whole experience was smooth, professional, and enjoyable.
Gerald was such a pleasure to work with that I immediately booked my next appointment. I’ll definitely be recommending him and Lux Salon to my family...
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