Nordstrom Brea Mall — Local services in Brea

As to the appearance of the store, I had the feeling thst Nordstrom was really slipping, cutting corners. I cant put my finger on it, it just doesnt seem like I was in the same placd like 10-15 years ago. Maybe its the fact that the mens clothing personal shopper I used to deal with, left for a very high end clothier in Newport Beach. He left for the reasons I gave, the brand is slipping. My wife went upstairs to the womens section, couldn't get any help. Again, store looks like its slipping. Not much selection based on what she saw. Come on Nordstrom, pick yourself up, get back to your former self. As to the mens casual section, had a fine fellow, Jared. He was on the ball. He really did some great reconnaissance for me. Id give him a 5 star rating. Liked his demeanor, and his choice of clothing he picked for me. Id buy from him again. Several months back, another gentleman, James, in fine clothing, helped me in a major jam. Had a death in the family, needed some new threads. James jumped on the spin wheels, found me a suit, fitted, tailored, ready in 3 days. I was seriously amazed. I wanted to recognize James and the tailor for their tenacity. Outstanding job James, another 5 star rating. Id buy from him again. As to the personnel in Nordstrom, you are doing fine. Its the stores appearance that needs a remodel or something. Get your specialists at designing to...

I have been to the Nordstrom store probably 50 times in Brea. But the reason why I am doing my first ever review for the Nordstrom store is because I had such an exceptional experience with the associate Neli P.

She is clearly an expert in women’s professional clothing!

One of the problems that My Wife consistently deals with which makes pant shopping a miserable task for her is the fact that her legs are long, and therefore most pants do not fit her and end up, looking like cropped pants.

She is 5 foot eight and usually needs close to a 32 leg length, which is very difficult to find in women’s pants.

That’s why we were so incredibly excited when Nellie connected us with some fantastic pants that we never would have found on our own.

Neli helped us find the women’s core poly base cloth wide and the women’s core 32–18 ab solution high w.

Both of these pants looked very professional and timeless on My Wife and we were so excited to have the perfect fit!

Please give Neli a promotion and a raise for her incredible product knowledge and amazing customer service, and attention to detail and knowledge of many different brands and her ability to provide a perfect, curated solution...

I recently had the pleasure of visiting Nordstrom, and I must say that my experience was nothing short of exceptional. In particular, I would like to highlight the outstanding performance of a Nordstrom employee named Michel. Despite the language barrier, Michel went above and beyond to assist me and ensure that I found exactly what I needed.

From the moment I entered the store, Michel greeted me with a warm smile and genuine enthusiasm. Despite my limited language skills, he immediately made me feel welcome and comfortable. Even though I struggled to articulate my needs, Michel was patient and attentive, making every effort to understand me.

Michel's exceptional listening skills and attention to detail allowed him to decipher my requirements, even when I struggled to explain them clearly. He asked clarifying questions and used visual aids to ensure that he fully comprehended my needs. His dedication and commitment to providing excellent customer service were...