JCPenney — Local services in Bridgeport

I had to attend a funeral, so I needed a new suit. I could only see three employees in the whole store, and they couldn't help me. After a half hour I was so disgusted that I just grabbed a pair of slacks and went looking for a cashier. When I found one, there was a sign saying it was closed and to go to another one. I found a line of about 15 frustrated people saying they were in line to check out, so I went back to the Men's section, left my slacks on top of the rack, and left. 2 hours later, I calmed down, went back, the slacks were still on top of the rack, no employees were to be found, and I went back to the only register with the line. When my turn came, they made the mistake of asking if I found everything alright....then she asked if I'd like to pay for my $110 slacks with a Penney's card. I said "No". Do yo have a Penney's card?, she asked. I said "No". Would you like to apply for a Penney's card?..."No". "It'll save you money from this purchase, even if you don't qualify' she insisted. I said "No". 'You could save over $25 on these pants'. "NO". After such a Terrible Customer Service experience, and Outrageous prices for 1 pair of slacks....I won't ever go back in that store again. And I recommend others to...

Make sure they take your sensors off of your merchandise when they check you out or you will set off a VERY loud and embarrassing alarm at the door and then have your bags searched and be made to walk back through the doors infront of all the other shoppers. I was Christmas shopping when this happened to me tonight. Ofcourse it ended up being the jewelry I had just purchased for my mother for Christmas that the lady did NOT deactivate but that didn't stop all the judging eyes from being placed on me, the fact I was exhausted and didn't feel like having my 10 Christmas bags searched, or that mine and my child's life could've been turned upside down in a second if something on my body would've been setting the alarm off incorrectly.. I'm just really starting to think I'm going to find the best places to order my things online with zero shipping and just have it delivered or just do curve side service. On the positive side, there clearance prices where descent and the had a large clearance selection I'm guessing because of Covid and less in-store shoppers this year... But you can't use any additional coupons on clearance deals and that's just...

I do most of my shopping on JC Penney. com. It's frustrating because most of the clothing I like is never available in the store, so I have to have it shipped to the store for a $3.95 charge. Kohl's does this for free. I'm an average size-small or medium, but your Liz Claiborne clothes that I like are never available for pickup. I've started ordering things that are only offered in the store or are shipped for free. I also dislike that if I use a cash reward, I don't get reimbursed for it if I have to return the item. Kohl's returns my Kohl's cash if I return the item. You offer beautiful clothes and great sales, but your shipping policies are a deterrent to me. FYI, I live about 20 miles away from the Meadowbrook store, so I almost always use the app to...