Hugh's Jewelry — Local services in Brighton

I just had my band repaired and resized with Hugh’s and I cannot say enough amazing things! I bought a new wedding band a couple of years back from Helzberg. Since I got it I have lost EVERY single diamond in it at least once. I was so sick of taking it in to be repaired for the same thing over and over again and they were charging me $350 for each repair! On a whim I stoped at Hugh’s on Saturday to see what they would quote on a fix. They only wanted $200 to replace the missing diamond and rebuild the posts to make sure I don’t keep losing diamonds. Also bonus points to the lovely woman who knew I wasn’t there to buy but noticed me looking so she took time out of her day to show me so many different beautiful pieces with zero sales pitches! She even told me I’m welcome to come back and visit whenever and she’ll always be happy to let me try on and see anything I want to look at. Really amazing place with amazing people. I’ll be shopping here for...

You could not ask for any better costumer service. They did a fabulous job repairing and replacing a diamond in my daughter in-laws wedding ring. I dropped it off to get an estimate and they called right away. Gave me all of my options it was fantastic. It was done way sooner than expected. They also called and let me a message, saying when it was ready.. they specialize in ups cycling rings, whether it be from inheritance or pass down generations and it just isn’t quite what you want but you want to maintain a memory or maybe it is something that you want but you need it changed so that you would wear it. They do full customization and have a wide selection of choices right there. Absolutely beautiful. Such talent all in one place. The next thing I need done or purchase I make will be done here. Thank you so much for the...

Unfortunately this place was not very welcoming. The niece was kind enough.

But when her uncle arrived the place became chilly and I was left with the death stare. Though he was the one I needed to talk to, he didn't acknowledge me and I am left wondering if he will actually get back to me.

He made me feel like he wondered why I was even visiting his store. For my first time visiting this place, nothing about my visit would cause me to return or recommend this business. Which is sad because I have not found a jewelry shop since moving to Colorado.

Sadly they took my information and promised to let me know if the ring I was interested in was available in my size and never bothered to follow up with me...You may want to...