Razny Nail Spa — Local services in Bristol Township

I have gone here for a few years and always liked their service however not today! I had went to another salon 3 weeks ago for a bachelorette party and got my nails dipped never had this done before it’s better than a no chip ... I needed to get it redone because my nails had grown out so I asked the owner if they offered this type of service and she said yes....so I get my pedicure done and a another tech comes and asks about the dip service I wanted and then asked me how the other salon did it so I told her and she said oh yeah they must use a different product because we do powder then no chip polish on top of it ....so I said but it’s the dip? She said yes so I said ok well will it chip easily because I’ve done the no chip and I’m not a fan because of the cost and it still chips she said she wasn’t sure ...fast forward .... I had time to think and decided I’ll do the basic... owner hears me telling the tech (her husband) I want the basic .... she comes over and convinced me to do the dip service... ok again fine I’ll try it .... the tech then tells me that I really don’t need my nails dipped I have very healthy nails and I’m like but I like color and the fact that this last 3 weeks ....get to the end of my manicure he says oh so you want clear right... just a basic manicure and I just lost it and said this is so annoying if you guys don’t offer this service just say it ... now I’m annoyed he didn’t clip my nails didn’t turn the fan on for my nails to dry and seemed so annoyed with me like I did something wrong! I will never go back! Ladies if you like the no chip you will love your nails getting dipped even better same cost and no heat lamps! Nail Lounge in Naperville offers this and even gives you a shoulder massage at the end of your service! It’s not as close but totally...

I use to come here to get my eyebrows done and decided to comeback to get them done. A nice gentleman would do a fantastic job. Unfortunately today I had an older woman named Erin. She prepared my eyebrows and when she put the wax on the inner part of my eyebrows she burned me. I told her the wax was way too hot. She then proceeded to do the outer party of my eyebrows and again I told it was way too hot and burning me. She then proceeded to put wax on her arm to show me that the wax was fine. On the other side of my eyebrows she cooled the wax a little by blowing on it before she applied it on me. It was fine. Erin didn’t apologize but she did say others have been fine. Well this is definitely not my first rodeo in getting my eyebrows done with wax. I have over 35+ years having them waxed. I had to let her know the hot wax that she put on her arm is not the same when applied to the delicate and sensitive part of my eye. I paid my bill, no tip and regret even paying for it. I recommend not coming here for eyebrows. I won’t be back. Montgomery Il has several better places to have your eyebrows done. Looking at what she did she has no skill in shaping and even made my eyebrows uneven. My daughter is like “thank goodness for eyebrow pencil”. I’m going to have to fill with eyebrow pencil. A horrible job for a so called expert. I can’t attest to having nails done or pedicures, but I would not...

My mom and I have been going to this place on a regularly basis for many years and we loved it. Until now because of the owner, Lee. Lee has changed our experience dramatically. He is very rude and always has an attitude, specially with my mom. English is not her first language and maybe that’s the reason why he’s rude to us, specially her. When we go in he does not even acknowledge us or says hi. One should at least be greeted by the staff, and not feel like a bother to them. Lee acts like as if we are getting the service for free. Many times we say something and he ignores us. I’m not sure if this has happened to other customers. But if you have a business, you need to be polite and treat your customers with respect. Also, if something happens to your nails and you go in to get a repair, he seems upset and gives you attitude that you are going back to get something fixed. We always pay for any service we get, even if it’s something to fix because we don’t expect anything for free. We value their work and always tip very well ($10-$20 tip). It’s sad that we won’t be coming back to this place because Ken was always amazing to us. But it’s a very uncomfortable and unpleasant experience to be greeted by a rude and impolite person and get treated like a burden. Lee and most of the staff (with the exception of few, including Ken) are not friendly and going there turns into a...