I've been here a couple times and I always have a hard time not buying everything my eyes touch lol I went in today and the girl working there, I think her name is Sabrina, immediately offered me a $15 off coupon because I had a loyalty account with them. I got two things and was very happy with both until after I almost got to the car and realized my little Hedwig purse had what look like egg on one of the wings. I brought it back and Sabrina was super understanding, went to the back to look for one but there wasn't. I had left figuring I'd just wash it at home and Sabrina came running after me because they found one! She really went above and beyond for me and was so amazing she definitely should...
Read moreThe store does carry awesome items and great gifts for people into certain tv shows or movies. However I have been into this store on 4 different days and everytime, none of the store employees greeted me or asked if I was finding everything okay. Today one of them almost brushed passed me and acted as if I wasn't there.. At any job I have ever worked at, that isn't acceptable and has turned me into being annoyed when visiting. People are buying your over priced items you should act grateful for their shopping in your place...
Read moreI absolutely love this store. I have never had a bad experience and everyone is super nice. I only gave it 4 stars because I recently bought a product that is not worth the money. I bought this ATLA water bottle, was holding it from the hook (which reached down to my knee), dropped it onto carpet and the bottom just shattered. I took it back, they were super cool about replacing it. This morning, dropped it again, shattered again. Not worth the $16, especially if it's for kids or anyone clumsy. (Pictures to show...
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