U.S. Bank Branch — Local services in Broomfield

Small, clean & tidy location. Was friendly welcomed and all the staff were very friendly. Sara assisted me today and was great! She was honest (which is something I greatly appreciate), and very helpful in assisting me. Since the location is a bit tight, they usually prefer appointments for personal one-on-ones vs walk-ins unlike most big branch locations. I didnt know that prior and walked in, but was still able to receive help within 5-10mins. All-in-all, Sara was able to resolve my need! I went to another location prior and they weren't able to assist my need. Sara relieved me by being able to help and understand...

I must say today was the worst day at bank I swear I waited over 40 mins it seemed like. I don't get why usbank made a small location dumbest mistake im srry but highway 287 and the other old location on 120th had 4 bankers ready but they were always fast. So not sure what was going on but even so no one told us til later we will be right there ty for ur patience. So I'm disappointed us bank.

Also make note i wasn't the only customer waiting u had some people leave bc of how long things were taking sure I could've taken 120th and huron but since u and ent credit union r right next to each other I decided to take...

This review is a little late....but before I moved, I went in to get some final items resolved and was helped by Velia Berrellez. I actually came in 2x in about 30 days, and she helped me both times. She was so nice and very thorough with her explanations. I chose US Bank because I was doing so much there for my company. I stay with them because of these types of interactions. Sorry Velia, while you may not remember our interaction from months ago, I found your card in my wallet today and realized I forgot to give you some kudos for still loving your job. Keep caring - So few people...