🚫 Do NOT trust this medspa — dangerous lack of transparency, poor communication, and zero accountability.
When I first started my tirzepatide journey with this medspa, I felt confident. I was working with someone named Jennifer who walked me through the process, answered all my questions, and made me feel supported. That changed dramatically — and dangerously — as soon as she was abruptly let go, with no notice or explanation.
Since then, I’ve had three different points of contact, none of whom seemed to understand my treatment history or have any real grasp of continuity. The third person I was handed off to felt completely disconnected and unprepared to answer even basic questions. Still, I stayed optimistic and ordered another round of medication.
That’s where it went from unprofessional to alarming.
I received a vial that looked completely different from my previous one — no safety cap, different label, and packaged with iodine wipes instead of alcohol swabs. When I asked about this, I was told the medication had to be mixed in-house and that’s why the cap was missing. So… how exactly am I supposed to trust it wasn’t tampered with?
Against my better judgment, I took the shot — and experienced the exact opposite of what this medication is supposed to do. I was ravenously hungry, had intense stomach cramps and bloating, and genuinely felt unsafe continuing. It felt like I was injected with something completely different. And I still have no clear answer as to what I was actually given.
When I asked for clarification, they shifted blame to the compounding pharmacy and deflected every concern I raised. The pharmacy may very well have sent it sealed — but once it’s opened and mixed by the spa, I have no idea what was done to it. The lack of documentation, labeling inconsistency, and total disregard for patient safety is inexcusable.
I asked for a refund. They refused.
So not only am I out hundreds of dollars, I’m left feeling violated and anxious about what I put into my body. This medspa and Cecilia is no longer trustworthy, transparent, or professional. What started as a promising wellness journey turned into a chaotic, unsafe, and deeply frustrating experience.
If you’re considering working with this place: don’t.
🔺 Shady practices 🔺 No continuity of care 🔺 Terrible customer service 🔺 Lack of safety protocols 🔺 No accountability
I sincerely hope they take this feedback seriously — because no one else should have to go...
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