Angelica's Bridal Boutique — Local services in Burien

At first I thought this was a good store to purchase my bridesmaids dresses from. The owner was pleasant and helpful in the beginning. My bridesmaids ordered their dresses and was guaranteed the dresses to arrive in 2 weeks. We never received a call to notify the dresses had arrived in 2 weeks, so I called the store and when I finally reached the owner I was told she had not received them yet. Well almost 1 month later, 2 of 3 dresses arrived and we still never received a notification of the arrival, I had to call. She requires at least half of the payment of the dress at the time of the order which is understandable. So over two months still my 3 bridesmaid never received her dress or a call from the store owner. Everytime I called her she had no answer for me on the status of the 3rd dress. I asked her to call the seller and she said she did but I have no idea if she really did or not. I asked her to refund my. bridesmaids money, as she has not received her dress yet and she refused!! She even offered to have the same dress custom made for more money!!! REALLY!!?? So after so much frustration and having a face to face conversation with her, I took matters into my own hands and contacted the seller myself and they told me that model of dress has been discontinued and that is why we only received 2 of 3 dresses!!! We ended up getting a refund, 3 months later, but seriously there were several other ways this could have been handled on a professional level. After all, she is the owner! I do not recommend this...

Don’t waste you’re time going here, paid $50 to reserve a spot so my daughter can try on a few dresses that were a “new collection”. That day came and she states she forgot and was on her way to the shop, I call later on and she said she was stuck in traffic, rescheduled and nothing. Till this day we never got a set date to try on the dresses and never got a refund, same thing happened to my friend and her daughter and when she spoke to Angelica she stated that she was returning the dresses… hmmm something is not right. She can keep the money. Just Don’t want more people falling for the “reserve you’re...

Angelica is a 1st class Bridal service, she and a crew of professionals did our 20th wedding anniversary, the decorations down to the food was a fantastic experience, the hand made dress and extras made my wife a Goddess, hair ,makeup, photos, videos, it was a dream come true for my wife and I. Angelica is a fabulous person to work with, she can handle the entire process, so you can enjoy your special time. Thank you...