Premier Computers — Local services in Burien

I truly was in a pickle until I got to Premier Computers. Have you ever passed by a business for 10 years and always wondered about it? Well, I did wonder about it and I am so glad because I finally walked in a few weeks ago. I no longer have to wonder.

My issue was with my Iphone 5. My phone was also disabled phone because after my screen cracked, I tried to log in too many times. I walk in and there is this friendly man who is not only patient with his customers, but he has soooooooo much knowledge about computers and phones.

Richard, the owner, explained to me what the issues where with my phone. He talked me through what had to be done and even let me get on his computer to try and un disable my phone.

What did I learn from this experience? YOU NEED TO CONSTANTLY back up your information on your phone because if ya lose your phone, you could be in a world of trouble. I had been to at least a half dozen other places, trying to get my phone functioning again and Richard gave me THE BEST price out of anyone. I was so relieved to find a store, where the owner knows how to treat customers, is upfront, and his prices are EXTREMELY competitive. I also found out that Richard does house calls for businesses that have computer and other issues and he will also make house calls.

Why am I telling you this? Because Richard is the person you need to call for ALL things phone and computer related. It is just refreshing when integrity meets competency and Richard at Premier Computers, has that in spades.

I have a few old computers that I still have the hard drive for. I cannot wait till Richard helps me transfer that info to my new computer.

Over 10 years in business in Burien. Richard is doing something right. I am just so glad that I got the chance to experience such excellent service. You should too!!!! Call Premier Computers for all of your needs. I do not think you will be...

I don’t usually leave reviews but I was so happy with the service from this place that I had to leave a good one. Busted my macbook and wasn't sure what was wrong. Two other places told me it was a logic board problem (which is expensive ofc, and difficult to fix because of the pandemic/obtaining parts), and two other places charged like $50 for a diagnostic. Uhhh no I'm good, lol. I called this place and he was honest up front about how they diagnose and how they might be able to help me.

I came in and he spent time looking at my laptop right in front of me (I appreciate the transparency!), explained it wasn't a logic board problem and that it was a keyboard problem. I was skeptical just cus the other two places said it was a logic board issue, but he explained throughly why my keyboard was messing up my laptop. This saved me a looooot of money and time from wasting it on a new logic board when I didn’t even need it!!

The rest of the process was a breeze. A very knowledgeable, fast, honest, affordable and pleasant business to support!! I was suuuper happy with the outcome and my laptop is all fixed!

Save your money and time by taking your Apple...

I've had a very frustrating experience with this business, while I want to recommend it I can't say that my laptop was ever fixed. The owner seems very friendly, but when it seemed like he no longer wanted to work on my wonky laptop he got very cagey when I asked about updates on parts coming in.

I had to keep calling and calling, and even when he said he claimed a part would be in in a couple days I wouldn't hear from him for weeks. My assumption is that he was hoping I'd give up and go somewhere else. Well... he wins, I will go somewhere else to get my laptop fixed. That being said, I can't really recommend a business that refuses to communicate and chases away customers. Not super sure if I did something to offend, I always tried to be patient even when I felt jerked around and ignored.

So, feel free to come here if you have a problem he can easily fix, but for more complicated fixes maybe go somewhere else, because if he doesn't want to do the work he...