Altar'd State Burlington Mall — Local services in Burlington

I recently visited and unfortunately, my experience was far from pleasant. The moment I walked in, before I even started browsing, a staff member rudely told me not to “rip through” a section they had just folded. I found this completely uncalled for since I hadn’t even touched the display or begun looking at anything.

As a paying customer, I expect to feel welcome when entering a store, not made to feel like an inconvenience. I understand the importance of keeping things tidy, but addressing customers in such a presumptuous and dismissive tone is unnecessary and unprofessional.

I hope the management takes steps to improve staff training on customer service, as experiences like this can easily turn...

Today I took my granddaughter to this lovely store. We were greeted by every single staff member with smiles and hellos. All staff were very helpful and the store is gorgeous. We had such a wonderful experience there that our whole day was made better for it. Thank you to all the staff. We will...

Really quaint beautiful place very elegant. I got a very pretty dress for my fiancée. I saw it in the window and instanly knew she would look great in it... The sales woman was kind to get it off the rack and we bought it right there after...