If I could give 10 stars I seriously would as these super women rock (Christina) (Mrs Susan) and (Candace).
They were all super friendly, extremely professional, and very helpful!! They went beyond having great customer service to making me the (customer) feel like I was a part of the team lol.
I had purchased a lot of furniture from there and when I came to pick it up they didn't rush my merchandise out the door and handled everything with ease.
It was great team work and a comforting feeling to see that these ladies took pride in their jobs.
The team there treated me like family and not someone they could just make a profit from by purchasing any items.
It's so rare to see great workers like these today as I look forward just going to the store to look around just to see their friendly faces as this world seriously needs more good people like them in it!!!
You Ladies have been such a blessing to me!! Thank you ALL so...
Read moreI came to this Big lots to purchase a piece of furniture. They had a piece that I liked but was told that they could not sell it to me because it was a floor sample, and that there was nothing in stock. Was told it could take up to three weeks to get it. Some business think it's ok for me to drive back and forth trying to make a purchase. They don't seem to understand that it takes fuel to drive my vehicle and every trip I make cost money. They could have sold the piece to me and then replaced it with their next shipment. Now they lost a sale and a customer. This particular store should be renamed,...
Read moreI was waiting in line for 3 minutes. Employee with brown hair clocked in at 1:30p (Her name isn’t Toni but she was working next to Toni). She didn’t acknowledge me as I was clearly waiting on her. I was next. To make matters worst, she smiled and made eye contact with customer that came up behind me. When she was logged in, she skipped me. She started ringing up the lady that she clearly knew was behind me. There is no excuse for this employee that clearly has the life experience to realize this was unacceptable customer experience. Give someone this job that will take care of all customers...
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