Windsor — Local services in Burlington

I recently had the pleasure of experiencing outstanding customer service at your store. I had been searching for a dress that was nowhere to be found, but luckily, I discovered one last piece available at your location. I first connected with Andria, who immediately went above and beyond to assist me. She then brought in her manager, Alana, who was equally incredible. Together, they went out of their way to help me secure the dress, even arranging for it to be shipped to a location closest to me and it arrived within just a few days. What truly impressed me was their attention to detail—they even followed up with a call to ensure everything went smoothly. I just wanted to extend my heartfelt thanks for the exceptional service. You are incredibly fortunate to have both Andria and Alana on your team. They truly made my shopping experience one...

I am AMAZED by the staff at Windsor, Burlington Mall, Burlington, Massachusetts. Curteous, helpful and managing the prom chaos with style. We called to hold a dress because we were coming from two states away. There was one left in my granddaughter's size. The call disconnected before we could provide a name. We couldn't reach them (for good reason- it was crazy busy) We got there and they had the dressed held with a note "girl coming from Maine".

The young women were doing their best, though understaffed. They never lost their cool and managed the waiting line for the dressing room. We were in and out in a reasonable amount of time for peak prom season. We left feeling good and anxious to do a good review. Way to go Windsor staff. You rocked it out of...

Let me tell you aside always having the best options from all types of styles you might want. Valerie is so amazingggggg She deserves all those extra g’s 😂 It was an amazing experience not feeling so confident she found me so many options I found something that was incredible!!!!! Thank you so much Valerie for being amazing and going above and beyond you are a...