Contacted them to install A/C at our house and also fix ducting in our bathrooms. Luke didn't call me by the correct name the first 4-5 times we spoke on the phone. Was told the lead time for the install was two weeks and was given a price. I was then told it would be a few days and the electrical team (Trademark Electric) would be in touch to come out and make sure they wouldn't have problems wiring the unit after install. No one from Trademark contacted me prior to install. Install happened at the two week mark, but I was then told that the electrical install was not something Butte Tin handled. Was told it would be a few days before the electrical team could start the job. Two weeks later I called Butte Tin. They responded after a few days and said they would get back to me. Two weeks later I finally get a call from Luke wondering if I've submitted payment for the install. I explained I would not pay for something that didn't work. Another week later I get the same call. Wondering if I've paid Butte Tin. Again I explain the situation... Over two months after the install we finally had working A/C. Then I get a bill from Trademark for their portion of the install. I feel that should have been included in the original estimate I received for the job. And to top it all off, I haven't heard back from Butte Tin about our...
Read moreMy wife and I had been putting off having AC installed for years. However, after talking with Lucas Pressler at Butte Tin, we decided it was only going to continue to get more expensive the longer we waited and be harder to get scheduled as the summer season picked up. From start to finish, Butte Tin is exactly what you want in a business. From dealing with Cindy in the office(who is an absolute delight), to Lucas who promptly gave us a bid and got us scheduled, to Bob and Terrence who did the installation, it was the textbook definition of professionalism. We try really hard to support local businesses and they make it super easy to do that.
5/5, 10/10, 100%, ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Service, however you want to grade it, they were awesome.
Outside of getting the actual job done, I always try and get a vibe for the type of company I’m dealing with and how they treat their employees. If where you spend your money is as important to you as what you are spending it on, know that Butte Tin takes exceptional care of their employees as well as their clients. Whatever they are doing there, keep it up. What a wonderful business to have in Butte, by Butte people, for the people of Butte.
Thank you...
Read moreButte Tin has been amazing with the service they have provided. They have gone out of their way to be sure they completed everything I needed. They came all the way from Butte on days off to fix my furnace when I was without heat. Their service is prompt and very professional. I couldn't ask for better service. My phone calls were returned within minutes of me calling and leaving a message. The problem I had was resolved the day I called. I highly recommend Butte Tin for any service they provide. They will not disappoint. Thank you all for everything you have done in my home as well as my Childcare. Installation of my Ac was the best thing I have ever done in my home and facility. I highly recommend their AC units if you are interested. The units are easy to run and makes summer a breeze. So happy I chose to have AC units installed. Thank you for...
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