The Derailed Bike Shop — Local services in Butte

I needed help at the end of day on a Friday afternoon and Austin - the only employee working - was handling last minute bike repairs simultaneously with walk in customers buying parts and accessories. He kindly informed me of what parts he did and did not have on hand and let me deconstruct my rear drivetrain on the floor of the shop while he assisted the other customers. He was both informative and humble (if he didn't know the specifics of my bike he didn't pretend and suggested to me the best intelligence he could offer). I was happy to pay for the time in the shop and see Austin out at race volunteering the next day. Butte's Derailed Bike Shop is the real deal and I can vouch for their...

Great Shop,

My son is a big guy, on his way to being a bigger guy... We brought his bike into Matt with a broken front brake. He could have fixed it, but instead honestly told us my son had already outgrown his bike of two years. So we gave the bike to a friend and fortunatly found a adult sized bike from a pawn shop.

I truly appreciate Matt calling it for what it was. My son is not a bike enthuasiast, yet. He didnt try to oversell me into a 1000.00 dollar bike for a twelve year old who just wants to go the library and to a park with his friends.

He's got our business for all repairs and if my children ever do need a...

Riding the GDMBR and I ended up walking into the shop on a Friday afternoon with a seized rear hub. Austin was amazing, let me use a repair stand, tools and we got the problem diagnosed in time to get parts shipped overnight to my motel. Austin also lent me the tools I'd need to reassemble everything on Saturday when the shop was closed. He even drove my now rear wheel less bike over to the Motel after closing up. Amazing service, super nice guy! Can't...