Pawn 1 Caldwell — Local services in Caldwell

My daughter's "best friend" stole my daughter's Nintendo Switch and her VR Occulus, along with my son's VR Occulus. When my daughter realized that these items were missing from our home she went to Pawn 1 and was able to find the items in their possession. ( my daughter and her exfriend could see each others locations on 360 so she knew she had been there.) My daughter had proof using the serial numbers that these belonged to us. We were told to file a police report and they would put these items on hold. We filed a police report and the police officer had been there to confirm that these were ours and they were supposed to put these items to the side and hold them while they continued the investigation.One of the managers ended up selling one of our VRs knowing that this was a stolen item. According to the police officer this manager has sold items that were supposed to be held before. Not sure why this guy still has a job as a manager? I get that Pawn shops can't always know the difference between stolen items but when you have definitive evidence that you have stolen items and still sell them you are a...

Stopped in on wednesday on a whim. Found a rifle that has been on my list for a while now. The gal standing behind the counter couldnt have been any less interested in helping me. Finally a guy comes over and we look at a few of the firearms on the rack and discuss the one i actually wanted. Shelf price $229.99 (i can buy one brand new for $279) we talk about this particular rifle and that it is the original version from the mid 90s, and that the 12th ave store has the newer version on the shelf for $199. So i make a reasonable offer on this one. You would have thought i was asking him to pay for it. Now i know what pawn shops pay for these things is between 100 and 125. This clown tries to tell me that he paid $230 for it.

Now im no math scholar, but even i can figure out that the numbers just dont work out there.

Guess ill keep my cash and wait for the next one...

Omgosh.... where are the words. Customer service in my opinion has fallen by the wayside. I have lost heart more times than I tell you over the industry and greed. I came to what I had experienced in the past a greedy pawn shop, I tell you now I called at least 5 before I came here. PAWN ONE is not a pawn shop it's more like a friend or even family member when your at your lowest. They gave me MORE than I asked for and most importantly when everything fell through, more than more time to not loose priceless belongings to me. They have a loyal customer for anything and everything I want to purchase. You can bet I'll call them first and say "hey do you have a" before I head out to a corporated chain to waste more of my precious time money or life. They gave me...