As I was walking in one day I grabbed a cart and went in the entrance by the produce section. Unfortunately it seems that Kroger had to install 1 way gates that sound an alarm if anyone tries to go out instead of in. Which is fine, blame thieving customers for that. Anyway a lady forgot to get a cart and realized she couldn’t go back to get one because of those thieve gates. She asked if I could get her a cart since I was on the opposite side still so I just gave her mine and simply turned around, took like 3 steps and got another cart for myself. It was literally nothing to do that, anyone would do the same thing. Well, later after some shopping I come around a corner and I hear someone calling me, I turn around and it’s the same lady digging in her purse for something. She’s like “one second”. I figured she had some good coupons or something to give me for doing that, then all of a sudden she pulls out a 50 dollar bill! Tried handing it to me and I said “I don’t need money for that especially $50, too much!” then turned around to continue shopping. She walked up and threw it in my cart and ran off saying “be blessed”. So I’m here now to share the experience, and give her a 10 out of 5 fellow shopper stars. In the slim chance she ever sees this, thank you! I felt really blessed because money actually was tight then. It was one of those only can afford the essentials shopping trips in between pay days and was a huge help that I...
Read moreThis store lacks proper shoppers for pick up orders. Almost every order I'm missing at least 3 items. Last month it was my eggs missing and a expensive hot truffle sauce I was missing and my asparagus were rotting and Brussel sprouts had mold. I just threw them away. Today I pick up a order and they did not give me the ground Italian sausage, the hamburger helper stroganoff, and of course as usual old vegetables and old fruits. Cape cod chips all smashed. I have also within the past 2months ordered a bag of sandbar cooked shrimp that had a quarter size hole in the bag. Check all your bags and products because they don't care here if it's rotten, molding, smashed or just not picked up. Either a employee is taking products from orders or they just have people that do not care what they give you. I've also mentioned not to put several heavy items all in one big bag. I wish this store would do right by consumers. Us people whom are disabled and cannot shop for ourselves should be able to trust a business like Kroger to have quality control. I pray we get a whole foods closer cause Kroger and Meijer have Zero credibility far as standing by quality products and employees. I'll be back for my missing items this time. This is ridiculous and this chain just DOES NOT CARE! Sincerely I'm...
Read moreThis review is long overdue. It has been a pleasure grocery shopping. It is a bit smaller. Clean and well organized but has everything. The special thing is the people who work at this Kroger. It isn't hard to find someone who will, if need be, take you to the place where an item is found. The cashier's are very personable and make great suggestions with information unknown to me. The deli/ meat/ dessert/cheese people are ready and willing to help. I have nothing but good things to say about this store. I've recently started shopping for delivery pick up. Items listed are items bought in the past. It's easier than I thought. When I ordered too many tomatoes by accident, the manager was very professional, insightful, and understanding when I asked if I could return them. Believe me, I've had uncomfortable situations at other stores. It doesn't happen here. During a holiday, the food turnover is unbelievable. Shelved are restocked within hours. Who could...
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