I would recommend Target for many things, but not buying 12 packs of non-carbonated beverages in Michigan. We've had at least 4-5 incidents in the last year when we have purchased cans Sunkist Lemonade in 12 packs. Target stores seem to put all Sunkist products in the computer system to charge $1.20 can deposit, but non-carbonated beverage cans are not returnable, thus shouldn't be charged the deposit. In the past clerks have taken the charge off (when we've caught it), or called a manager that has taken it off, apologized, and assured us they will fix this in the system. But they have not. Today the clerk wouldn't take the deposit off. He called a manager, and the manager came over and argued with us for 5 minutes saying that in Michigan there is a charge on cans (I've lived in Michigan for 30 years... I know that). We asked him to open our 12 pack and show us on the can where it says it is returnable. He opened the pack and examined the can for at least 5 minutes. He finally admitted he couldn't find it marked as returnable, but said Target would honor the return. We told him we wanted the charge taken off at the time of purchase, since no other store would honor it, and we don't always return our cans to Target. I THINK THIS IS A SCAM. I doubt other customers are catching this. I also doubt Target (at least those with can return machines) would give us our deposit back on these cans unless maybe we also brought in the receipt proving we'd paid the deposit. I will be looking into ways that I can bring this to the attention of someone with enough power to get this corrected on a permanent basis, even if that means going beyond...
Ā Ā Ā Read moreThis Target is okay. The layout is messy, and the Ulta section is always poorly organized.
I rarely write reviews, but I feel like I should here. Today, I went to this Target location and my boyfriend grabbed a bottle of mouthwash, which he dropped, and it then exploded. Both of us felt bad, but luckily there was an employee in the aisle with us.
I said āMaāam, could you help us please?ā to which she blankly stared at me and then continued doing her work, and so at this point I assumed she didnāt speak English which is absolutely fine so I said āMiss, pleaseā and both my boyfriend and i were pointing at the floor because all we wanted was something to wipe it up with or literally anything at all. She stares directly at the mouthwash on the floor and sees my concern, gave me the dirtiest look i may have ever received in my life, and again went back to whatever she was doing.
I went to customer service to see what I could do about the mouthwash and to inform them of their either rude/incompetent worker. I was told she was from Bosnia and spoke 0 English.
Target is so scared of a discrimination lawsuit that theyāre willing to hire people with absolutely 0 customer service OR observation skills.
As an English speaker, I am expected to do my best to understand and help anyone who speaks any language at my job, and it should be no different here.
Being from a different country is no excuse for incompetence in work. Anyone can see a spill and offer a paper towel or something.
Sad and disappointed that Target and its associates let this slide just to avoid confrontation. Hire people who are willing to...
Ā Ā Ā Read moreUpon walking up to the enterance I noticed the trash can overflowing. Got in store and it is clean other than trash. Went to bathroom and trash is overflowing in there too. Wanted to buy a PS4 game, they are locked. Went to find an Target associate working in electronics and there was only 1. This employee was helping someone with phone plans and the customer was taking a long time. Took me about 15 min to get the game. The associate put the game in a security box so I could continue shopping with family. Check out the associate asked if we wanted clothes hangers, we said no. To this associate that meant yes. Walking out the alarm went off, we stopped. Associate yelled from 25 feet away that we were good, stating ut was our backpack. We use a backpack as a diaper bag. We got home, it was the game, the cashier never took it out of the security case. Drove all the way back, walked in and alarm went off, went to customer service and they said "did they forget to take it out" without me telling them. Like it happens all the time. They then took it out and never even glanced at my receipt. Surprised this store doesn't have significant losses due to theft. I mean I had a backpack on and the alarm went off, that bag could've been full of merchandise. They also should've given a gift card, since I spent gas and time coming back to get my game out if the...
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