dd's DISCOUNTS — Local services in Cathedral City

1st time going here ( about a yr ago) I spend over 500.00 dollars and then when the cashier forgot to take a tag off the alarm at the door went off, you would have thought I stole everything that was in my basket. The person by the door next to the podium came running also a manager in the back area came running like really? It wasn't that serious..you would have thought I wouldn't go BK but my daughter and son like going there .2nd (March 16th 2024) at approx 10.30am and final time because I'm tired of spending money at a place that doesn't appreciate their customers..I spent another 500.00 dollars when I was still standing at the cashier the manager behind me signaled the cashier in front of me to check my money..the cashiers name started with a (D) nodded her head in agreement( in the cathedral city store) I didn't get the managers name but at least don't make it so obvious that again you want us to be watched. Yes I was giving her hundred dollar bills but what else would I give her buying so many items, the manager was annoyed and came over and said no more hundreds because we don't have any more change as I noticed she had a hundred in her hand from another customer..again wow..please corporate office make sure your employees make all customers feel welcome..and not feel...

This was my first encounter with DD's. At first I was pleasantly surprised and spent lots of money. But one item was a gift for my daughter. Turned out it didn't work for her (seat covers for her car). Even though I had been cheerfully told at check out she could return them, to this location, or near her home in AZ, we were both disappointed when all they would do was a store credit, saying she didn't have the debit card used. She did have the receipt. So I bought the store credit from her, and she went on her merry way. But...they wouldn't give me the cash back either.. and I had the receipt AND the debit card used. It's taken me two tries to find enough to buy, to use up that store credit. So, I don't think I will be shopping at DD's again any time soon. Buyer beware that when they quote you their wonderful return policy, it isn't quite the...

This store is horrible. The store manager Abby is arrogant and was talking to another employee about how she is the youngest store manager in the entire company. Abby was also talking bad about other store managers that were from other stores. Well I hate to break it to you Abby your not doing great at this location. Your employees have no customer service. They are rude and walk around with an attitude. One of your employees was pushing a rack down where my daughter and I were walking. We had to step out of her way. Do you think she said excuse me or anything no. She walked by with a horrible attitude like we were in her way. Your employees are a soul reflection of you and the reflection isn't looking good. The district manager needs to come and look...