Went in day after Easter, Discounted items. I try to buy two stuffed animals- dressed aa Easter bunnies holding Easter items with a tag in the shape of an Easter eggs. No it doesn't count they said, I asked what am I missing, worker said they sell these year round so they don't count, I asked "you guys sell Easter themed stuffed animals year round" yes she said and points behind her "only qualifies on the shelf behind me". I reminded her there's Easter discount signs all over the store, shrugs her shoulders and says she can get someone up to explain it to me. So apparently im stupid and the signs apply to whatever they pick and choose? Very snobby workers, aside from the fact instood in an empty line while 2 workers and managemeny had a full on conversation ignoring me yet acknowledged everyone else as they walked while i stood 3 feet from them in line.... it's weird how you get treated if you don't fit their typical demographic, weird being a polite word. So if it looks like Easter, has tags like Easter and is in the adjacent Easter aisle with other easter items, it's a technicality and you're supposed to know the difference or you get treated like you're dumb. I'll stick to online shopping, these big box stores have become a...
Read morePoor customer service Cedar Falls, IA. There was a picture which had 3 prices on it. Lowest of the three was $1.49. So I’m thinking the picture is $1.49. However, when I go to check out they rang the price up at the higher amount. I protested asked to speak to the manager. Manager Ben comes over and says nope $1.49 is not the price and says he marked that exact picture down himself. Then proceeds to rip the $1.49 sticker off and says I don’t know who put this on here implying that I did. The sticker clearly had not been tampered with. Then he says do you want it or not. I say no because it was the principal behind it. He doesn’t apologize. Just walks away. I generally like Hobby Lobby but won’t be back...
Read moreI was in here the evening of July 15th, 2013, looking for an awkward-sized (18 x 12) poster frame.
They didn't have anything pre-assembled, but when I went towards the back corner and spoke with Hannah, she was incredibly helpful in talking me through self-assembly frames. She also did a great job cutting the glass and backing to size, and helping me find hooks for hanging my print.
Everything turned out great, and this will now be the first place I go for any...
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