Five Below — Local services in Cedar Hill

I recently visited your store with my 4-year-old daughter, who unfortunately began feeling unwell upon entering the premises. She started experiencing health issues and, in accordance with your potential health and safety policies, I attempted to inform a staff member to clean the area and prevent further potential discomfort for other customers.

However, the staff member I spoke to initially offered to bring me the necessary cleaning supplies, as opposed to requesting professional assistance or alerting a designated cleaning crew. Given the situation, I explained to him that I was taking my daughter outside for some fresh air as she continued to feel unwell.

The staff member then followed me outside with the cleaning supplies. I would have expected that a situation like this would involve the assistance of a designated cleaning crew or emergency response personnel from the store. He yelled “that is so disgusting”.

I understand that misunderstandings can occur, and I would appreciate it if you could address this situation and consider implementing more effective protocols for addressing customer incidents...

I did go in five mins before they were about to close buy they were very rude , one of the employees made a very innapropiate comment as in was looking at the shirts. I proceeded to shop inspite of that but the last straw was when the manager continued to tell me mam were closing at the point I dropped everything. I apologized for the "inconvenience" because clearly they had other obligations that we're more important then the store that they work for making money. So I about to spend $25 or more but I refused to after the horrible customer service experience. Will definitely not be going back to...

Bought several phone chords from here, get them out of the box to use and they don’t work. The employees are very rude, my sister and I came in thirty minutes to close and the girl at the door nastily says were closing in thirty minutes. I’m sorry but you’re open until you close at 7 you don’t need to tell people. I googled the time you closed before arriving. They also don’t answer...