I recently visited your store with my 4-year-old daughter, who unfortunately began feeling unwell upon entering the premises. She started experiencing health issues and, in accordance with your potential health and safety policies, I attempted to inform a staff member to clean the area and prevent further potential discomfort for other customers.
However, the staff member I spoke to initially offered to bring me the necessary cleaning supplies, as opposed to requesting professional assistance or alerting a designated cleaning crew. Given the situation, I explained to him that I was taking my daughter outside for some fresh air as she continued to feel unwell.
The staff member then followed me outside with the cleaning supplies. I would have expected that a situation like this would involve the assistance of a designated cleaning crew or emergency response personnel from the store. He yelled āthat is so disgustingā.
I understand that misunderstandings can occur, and I would appreciate it if you could address this situation and consider implementing more effective protocols for addressing customer incidents...
Ā Ā Ā Read moreI did go in five mins before they were about to close buy they were very rude , one of the employees made a very innapropiate comment as in was looking at the shirts. I proceeded to shop inspite of that but the last straw was when the manager continued to tell me mam were closing at the point I dropped everything. I apologized for the "inconvenience" because clearly they had other obligations that we're more important then the store that they work for making money. So I about to spend $25 or more but I refused to after the horrible customer service experience. Will definitely not be going back to...
Ā Ā Ā Read moreBought several phone chords from here, get them out of the box to use and they donāt work. The employees are very rude, my sister and I came in thirty minutes to close and the girl at the door nastily says were closing in thirty minutes. Iām sorry but youāre open until you close at 7 you donāt need to tell people. I googled the time you closed before arriving. They also donāt answer...
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