Greetings fellow bed heads! My name is Brian Katana, my friends call me Mr. Pepsi. I wanted to take a moment & share with all of u my most awesome experience with Mattress Warehouse of Monaca.
To begin I know wats running through ur minds, in which same goes for me...buying a mattress can be a pain in the back (actually lower)...I get it, we all Wana buy the best & not spend foolishly, plus will the mattress company understand I want "soft firm"...LOL...so here I am to tell u all wat I did.
My friends turned me into Mattress Warehouse of Monaca...I said ok il stop in to check it out. Immediately I was greeted at the door by the saleswoman Sandy, she was so very cool, not pushy & she was taking her heartfilled time getting to know me & the type of mattress I was looking for. From the moment I walked in until I left, Sandy was there by my side helping me out. This place has a mattress machine that reads ur numbers on the mattresses that "should" work for the person, I laid on it, got a print out & Sandy & I was shopping! I really respected Sandy because of her total honesty, she was giving me all the honest info regarding mattresses from wat other customers were saying, from wat critics were saying, along with the pros & cons of each mattress. I knew Sandy was the real deal when she told me, "this printout "should" help u, but we all know our body better right?" RIGHT THERE...I seen Sandy was more importantly trying to help me out than make a sale, a trait we all don't see much anymore. At that point she earned my total respect.
When u mattress hunters stop in, expect to spend at LEAST a good hour...believe me it's worth it, Sandy wants to help u choose the right mattress, plus the mattresses there, bring comfy clothes like I did so u can lay on the mattresses & try them out.
I found the King Black Beauty Rest Series 2 Firm was the right fit for me, along with Sandy, the Manager Geri was a total help too. Sandy mentioned that as a reminder, these mattresses in the store were already broken in, cause people trying them out...when a new one is delivered it will be a bit firmer...and she's correct, so again with Sandy's knowledge, I took all this into consideration, but I still like the Black Beauty Rest Series 2 Firm. We talked numbers & sure enough, I bought the mattress.
Today, 2/25/25, the delivery men just dropped the mattress off, the fellas were careful & no damage occurred...well I did take the pictures down hanging on the wall, but again come on folks, we homeowners should have common sense too...but thanks to the delivery fellas for their courtesy & a job well done.
In conclusion folks...YES...wen shopping for a new mattress, put on ur list the Mattress Warehouse of Monaca & stop in just to chat & crunch numbers, MAKE SURE u talk to Sandy, she's real awesome.
I hope this helps u all out, good luck...now I'm goin to...
   Read moreVery poor experience with the Monaca location. Purchased a mattress set on Saturday with promised delivery on Monday. We were told multiple times that the manager opened up Monday for deliveries and it wouldn’t be an issue. Moved my work schedule around to be home Monday. I did not receive a call Sunday night or Monday morning. I called the store numerous times, nobody answered or returned my call. My husband then went to the Cranberry location since it was by his work and they said they couldn’t cancel/process the refund without the regional mgrs approval. My husband was given an email for a refund case, saying it could take up to a week. We also found out that they don’t do deliveries on Mondays yet we were promised that. The delivery was moved by our salesperson to the next day yet we were never notified so we could make the changes with our work schedule. Terrible...
   Read moreWhen my fiancé, kid, and I walked into Mattress Warehouse (Monaca), we were instantly greeted with the friendly hello of Russ. Without sounding pushy, Russ extended his services to us by allowing us to browse at our leisure and refer to his expertise as needed. Eventually, Russ convinced us to take the “sleep test” to curate the best possible mattress match for the fiancé and I, then showed us the appropriate options. Russ was knowledgeable and understanding of our indecisiveness. When all was said and done, we ended up purchasing one of the mattresses he recommended, as well as, a few pillows. I would highly recommend stopping in to see Russ if you are in the Monaca area and serious about getting the best experience you can find when trying to find the mattress that will carry you through the...
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