Five Below — Local services in Champaign

I went in to the store to check it out for the first time today and did not leave with a good impression.

First, when entering the store, there was a strong smell of sewage…When I was done browsing, I was trying to find my way to the register only to find out that the end of every isle that lead to the check out was blocked with boxes until near the back of the store. I moved a box to get to an isle that was not blocked, that led to a isle, that led to a register. I was met by a female staff member with blue hair and glasses that pointed to the back of the store and told us we needed to go to the “back of the line” because she couldn’t allow us to “cut in line.” Confused, we looked around and there was NO ONE coming to the register. We were the back of the line…I just kind of stood there, taking in her words, and she proceeded to tell me that it’s “just the rules.”

Leaving today, I understand that Champaign’s Five Below Store has unfriendly staff, makes their customers rewalk the length of the store before allowing them to check out because they feel like it, and has a major fire hazard issue that will be reported to...

When asking the cashier if we could check out with her, she shrugged her shoulders and said, "I guess..." and then when the 1-10 rating survey popped up on the debit/credit card machine, she turned it completely towards here, and said, "just a second" and then gave herself a 10 before turning it back, acting like something was wrong with the machine. Definitely called her out, and she was like, "well, I gotta because sometimes people think it gives them power over you, and it actually matters for me..." I really hope this cashier goes far in the 5 Below career because she was...

Rude employees. and i was in this store 2 days ago with my 71 year old grandma when we where at checkout she ask one simple question to one of the employee she looked like she was put out of her way to help my grandma . so my grandma was like forget it since you don't want to help me and prior to checking out normally we would go through where they have the crush rush side can't go that way to go to checkout because they put wrapping paper boxes right there so you can't get through that a MAJOR FIRE HAZARD . we had to walk to where the makeup is to finally go...