Uniquities — Local services in Chapel Hill

I should have read their yelp reviews before placing an order with them. I ordered a white cropped blouse from them and when it arrived I emailed them to inform them that they sent me the wrong size. I received no response so I sent them a second email. Finally I got a "text" back asking me to ship it back and requesting me to pay for the return label. I was very firm that I would not pay for their shipping error. They agreed to a full refund. Now that they have the item back they are claiming they did send me the correct size. They are also accusing me of being a liar. Do you really want to deal with a company like this? I will now how to call my bank to dispute this transaction. Such a hassle! Please save yourself and read the other reviews and make an informed decision before choosing to...

I should have read their reviews before placing an order with them. I ordered a white cropped blouse from them and when it arrived I emailed them to inform them that they sent me the wrong size. I received no response so I sent them a second email. Finally I got a "text" back asking me to ship it back and requesting me to pay for the return label. I was very firm that I would not pay for their shipping error. They agreed to a full refund. Now that they have the item back they are claiming they did send me the correct size. They are also accusing me of being a liar. Do you really want to deal with a company like this? I will now how to call my bank to dispute this transaction. Such a hassle! Please save yourself and read the other reviews and make an informed decision before choosing to...

I was walking down Franklin Street and decided to stop into Uniquities after seeing how nicely the mannequins were styled. The store itself was beautiful, but the energy was disappointing. There were three girls working and none of them greeted me. One avoided eye contact, another walked to the back, and the last gave me a smile that felt more dismissive than friendly.

As a woman of color, I couldn’t help but wonder if that played a part in the lack of acknowledgment. I didn’t feel welcome, so I chose not to purchase anything. Later, I spoke with my mom and she shared that she had a similar experience. I hope the store takes this as feedback and makes sure every customer feels valued when...