Computers Plus, Inc. - Apple Authorized Service Provider — Local services in Charleston

iPhone recommended this place as an authorized repair. The store said it would take about a week to repair a watch with a broken screen. Two and half weeks later, they said it wasn’t back from Apple. Called Apple and it had just arrived a couple days prior cause the store took over ten days just to drop it in the mail. When called out on it, the manager said their computer was down. For ten days? You couldn’t mail something for ten days? Yet it wasn’t mentioned until after the conversation with Apple?! Yeah...Apple fixed the watch and overnighted it back to the store for pick up. Next time, for $300 I can cut out the middle man and deal...

When I dropped off my graphic card for testing the person who took it said they should have it tested Friday or Monday since they are closed on the weekends. I said I would pick it up on Tuesday he said that will work. Show up on Tuesday graphic is set to be tested that day but I live an hour away and it would be ready later on Tuesday. I try to explain what the guy said when I dropped it off but I got "We can't guarantee times" So fast service...no...friendly service kind of if you get the right person...good service IDK since I took my card back. Going to have to find somewhere...

Very happy with the customer service from this place. My Macbook Pro stopped working and I took it to Genius Phone repair and they kept it for over a month and never fixed it. I mailed it to Computer Plus and they had it fixed and mailed back to me within a week....