Well, I’ll first start by saying I am SO happy I found Herbal Passion.
The website was very easy to use even on mobile. I had placed an order over the holidays no expecting to have my order filled until the new year(which was okay with me! I knew when I was ordering so I was prepared to wait). I was shocked when I got an email saying it would be ready. She mentioned she was technically closed but I could come pick it up or wait until the new year. I was going to wait but I was so excited to get my herbs home and in their jars. This will definitely be my go to for herbs from now on! Everything is so nicely packaged, the store itself is beautiful and welcoming. My boyfriend asked a few questions and he loved how responsive she was and asked all of his questions so judgement free. I...
Read moreThis was my first time going into herbal passion and Hannah seemed to be so helpful and attentive to other costumers but totally ignored me and my sister. She was rude and had an attitude for no reason. She didn't engage with me at all even after i tried engaging with her multiple times. I was truly planning on buying herbs, vegetable capsules and 4 tea steepers but she turned me off and i ended up only buying 2 tea steepers which came out to $20??!!!!! but ended up returning one. I hope she can learn how to deliver better costumer service so no one else sharing the same interest in her shop feels the way i did after...
Read moreToday was our first visit to Herbal Passion and we were very impressed with the variety of house blend teas in particular. Hannah was super knowledgeable about her inventory. Not to mention very friendly and welcoming! In addition to a few teas, we also picked up a tincture, a mask, some incense, and CBD cream. For how cute and tiny the shop is, it has so much to offer! I think this shop has been around for a few years, but can’t wait to see this business flourish and hope it can grow to a bigger space! Imagine what Hannah could do! PS: we felt super safe in terms of covid. She wore a mask and so did we....
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