We were shopping at the charleston location (29407). Normally we have no issues. Even when some of our favorites are sold out. But today we decided that we will stop shopping at this location.
Here is why: When we payed for our items, the cashier apparently did a mistake. She wanted to figure it out,(but failed?!) she just stopped and told us that she is just giving us the money and done. When we walked out and reached our car, the cashier came out and shouted at us that we have to come back in. This was embarrassing because it was a busy parking lot. We felt like thief's! So we did go back in. She talked to the manager to explain the situation to her, and told her that she apparently gave us $10 too much. So the cashier ask us (next to her manager)to give the $10 back to them. And the manager agreed with her. We gave her the $10 but we fell like they more demanding it back! We didn't get an explanation and we dont have proof that she really gave us to much money back. This situation should have been handled differently.
The thing is , if she would have figured it out in the transaction, we wouldn't have an issue with getting less money back. As long she explained us what she did wrong. We all do mistakes. But that she came back out, shouted at us, and ask us to come back in AND demanded the money back? Thats just unprofessional and humiliating!!!
We are not willing to pay one more dime in that store when we get...
Read moreThis place is amazing! Didn't know what was inside until very recently, I wish I visited before recently:( Furniture and home decor: I was surprised to see the variety and ethnic representation of many parts of the world, diverse but amazingly beautiful styles, textures and colors! Authentic, beautiful and inexpensive rugs. Great variety for patio furniture. Loved the spring faux flowers, much better quality than Michaels. Grocery isles: these took me by surprise. Great collection of English, Korean, Japanese, Italian and Irish foods. This is how I ended up finding the best ramen cup noodles l have ever had. In addition, a big collection of unique American foods, my favorite being the guaua jam from a Hawaiian company. Chocolates and sweets: a great selection of chocolates and sweet treats across the world, a very nice place to shop at, when you crave for Cadbury chocolates or Korean gummies or German chocolate crackers or Thai coconut rolls. Liquor: this place has outdone any other place I have visited for good quality authentic and exotic liquor. I say mango rum and Korean pear wine, with some serious sake variety! Kitchenware: mostly American, but the only place to find unique but useful items like manual glass coffee maker, In summary, highly recommend this place for surprise finds across the world that make great gifts and diversify your...
Read moreWhen my partner and I tried to check out, one of the 4 employees gathered at the register was specifically trying to mop the the area in front of the register while the three others spoke behind the only open register. I was standing directly at the end of the register waiting for them to stop talking tho it took a minute or so and two other customers walked in front of us, which was kinda rude to the guy moping and us. After they all scattered to help the more rude customers and rang them up we got to check out with our one item that only took a moment of your time, I should have waved my arms to disrupt the extended conversation you were having and asked if we should...
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