Poshabilities — Local services in Charlottesville

I placed an order for an item that was posted on the website for a specific price and the next day I noticed it was refunded with no phone call and or no email letting me know. This “boutique” had priced the item wrong and wasn’t going to grant me that price listed. I had to call them and Susan acted like it was my fault the item was priced wrong but offered me 10% off that order but with the correct price. She was extremely rude and not professional! I declined her offer and will never shop there or refer that “boutique” to anyone! Very disgusting behavior and not a fair way to run a business! ...

I ordered a Lilly Top from this business a week ago, and wanted to track the package but my order said I had to download a shop app to track my package which I thought was crazy. So I ask about my order if it had been shipped and could they send me a tracking number since it was being shipped priority mail. So instead of sending me a tracking number they canceled my order and refunded my money all because I ask about the tracking number and when my order would be shipped? I was so upset because this is a bad way to...

From SC visiting family, we stumbled upon this gem of a boutique! LOVE IT! If you want a level of customer service that is unmatched, this is your place! The ladies are genuine and SO HELPFUL! And. They are not just out to sell you a bag of goods. If something doesn’t work, they kindly…and thankfully…tell you. Beautiful clothing and accessories! Cannot...