At Capital Toyota and Lexus of Chattanooga, we've had the pleasure of experiencing the outstanding service provided by Electronic Express in Chattanooga, TN. From the moment you walk in the door, you're greeted with a warm welcome and prompt attention, setting the tone for a positive experience.
Electronic Express stands out for their exceptional customer service. Unlike other electronic stores, they prioritize making you feel valued and appreciated from the moment you arrive. Their team is quick to assist you and address your needs, ensuring that you receive the attention and support you deserve.
We've been impressed by Electronic Express's commitment to providing personalized service to each customer. Whether you're seeking advice, making a purchase, or in need of technical assistance, their staff is always ready to lend a helping hand with a friendly smile.
Overall, we highly recommend Electronic Express to anyone in search of reliable electronics and exceptional customer service. Their dedication to greeting customers promptly and providing attentive support sets them apart from the rest, making them a trusted choice for all your...
   Read moreTo many sales people. If I told one I was just looking around within the next 3 feet someone else asked. We had just bought a 58" TV last WK at another place and I was trying to find one that sz to show my granddaughter the difference from 58" and the old one we had in our bedroom. I couldn't find one. A 3rd sales person came and asked if he could help since I was looking at every tag under the TV's so I explained to him what I was doing. His reply was "they don't make that sz anymore, only.... I haven't seen one of those in 2 years". I turned to him and said, that's funny, I just bought one last week! Maybe he needed to be caught up on things?? I looked at a toasted - 70.00! Ummmmm nope. Even if I was a millionaire I would NOT pay that much for a 2 piece toaster or even an 8 piece that was pure silver. A cord we needed to get later at Walmart was here and the price was double! They did have washers and dryers, stoves and refrigerators, and massage chairs as well as mattresses and furniture. Some ok priced, others outrageous. If they had a huge sale going on and had what I wanted I would consider going back....
   Read moreHere a little story that must be told. About a Quasi Circuit City. That can't even fit that mold. So Christmas I know there's little chance of getting a Nintendo Switch. But on their website allowed me to purchase and noted it was a pickup for the Mall location on the email. I have to note that the websites phone number is full and immediately hangs up so I couldn't even call to confirm. When I arrived to pickup on other customer service members knew immediately it was a item supposedly not removed from their terrible site for over a year. I said over a year. The manager was not helpful at all. He ear hustled into the conversation only to have to asked by his subordinates to help instead of just working the line as a manager. Manager Jake then proceeded to listen to nothing said to him to prevent from happening in the future and did what every bad manager does. Deflect. Supposedly the funds will be returned but he claimed that the online process has an unknown timetables despite no fault of mine. I would recommend to only go here as a last resort and absolutely NEVER use...
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