Express — Local services in Cherry Hill Township

I really like to shop at this store. However, today an sale associate name John was so rude when checked out for me. I bought a jacket and pay with my express credit card (Joseph checked out for me, $99 which means %50 off), after a moment walking around the mall, I came back to buy another one. This time, John checked out for me, he didnt ask my membership and charged me as regular customer($139 for the jacket which only %30 off). I asked him I just got it with $99 and show my previous receipt. He just answered me you dont have reward that is why!!! I checked shopping online, I still got it with $99. I came and talk to Joseph. He helps me to explain and return the money. I never yell at anybody at this store. About John, he knew what was the problem, he just ignored me and dont even look or say sorry. It was very RUDE!!! From now, no matter how busy is the store, I will never talk or let him...

I’m so sick of having a negative experience with these express locations . Especially being that i spend So much money in here legit shop express either online or in store weekly ! The staff here at cherry hill were so rude ! Not sure if they weren’t making their numbers or what but that’s no excuse! Literally stood at the dressing room no one greeted me just opened the door and left ( 7/21/19 ) around 3pm . No one in the store asked me for help ; went in and out the dressing room 3X exchanging for size. Honestly would have spent more than the $140 i did But i just Wanted to get out of there was tired of looking for sizes myself . One star is for the good selection. 0 stars for customer experience . Please just go to king of Prussia express always a great...

The manager of this place was EXTREMELY rude. I bought a suit after one of the associates insisted that I buy the smaller size. I wore the suit to work once and felt as if it was going to rip whenever I sat down. I returned to the store and explained my situation and the manager got an attitude with me over the tag being taken off the suit. I had the receipt, I had the tag, the suit was brand new and was not damaged. I understand that the tag was supposed to stay on the suit but she spoke to me like I was an idiot. The cashier was very nice but that manager was not. I’m never going back to that specific store again. I’ve spent a few thousand dollars at Express over the years and have never been treated that way at...