M-Tech Device Repair and Accessories - Phone Repair Service — Local services in Cherry Hill Township

What started out as a sure-thing 5 star review quickly dwindled down to 1. Screen cracked the 15th and the repair was quoted at $180 for the SAME screen my phone came with and to be completed in roughly an hour- a great deal. I got my phone home and realized the screen was different (black boarder where the infinity screen should have covered). Called right away and the gentleman apologized, and said to bring it back next week and we'll make it right for nothing extra.

I cracked the screen this morning an hour before I brought it back (go figure) and spoke with a new gentleman manning the kiosk and explained the situation. He contacted the original gentleman, and said he believed what he told me. However, the newly cracked screen threw a wrench in the mix (he said they could not take it back as he was planning to reuse it). I agreed to pay the DIFFERENCE on the screen, the one they incorrectly gave me, and the one I broke. In an attempt to make eveyone whole i offered to pay THEIR cost of the screen and have them put on the screen we agreed upon on the 15th. Everyone was ok with this.

I arrived back to him asking me for $360 for the screen I should have received on the 15th after already having paid the $180.

I had to pay a different price to get my phone back but at the end of the day, bait and switch.

To summarize:

M-tech installed the incorrect screen agreed upon on the 15th.

M-tech told me they would make it right at no additional cost to me.

M-tech planned to reuse the screen they incorrectly installed on my phone, on someone else's device.

M-tech then tried making an additional $360 off of their original $180 mistake, even after I offered to cover not only...

M-Tech ONLY OFFERS SUPERIOR PRODUCTS! screens, screen protectors, and other accessories. Don't try to have your phone repaired anywhere else in Cherry Hill Mall, YOU WILL FAIL!!! You have been warned. M-Tech does not sell cheap products. I paid for so many screens from this one merchant in the mall, but every time I got a new screen, a few months later I would have issues like not being able to answer my phone because the touch screen capability would no longer work or the phone would glitch and dial numbers on it's own. I would bring my phone to this guy for repair and you guessed it, I would need a new screen every time. The other guy offers a cheap screen and a more expensive screen. I always got the better screen but still had issues.The last time I went to him my screen was hanging off. I thought he would put it back on and I would see him in a few months as usual, but he wanted more money. No way was I going to pay that clown for his cheap screen that was hanging off the phone. He had me on a hamster wheel for a while until I realized I was being hustled. He said that I could get the repair for free but not to return, I took that deal and never looked back. The screen eventually stopped working of course. I went to M-Tech Repair and Accessories and got a new screen and it's going on a year and my screen is still like new. Works perfectly....

I came in to get the back glass of my iPhone fixed after cracking it on a drop. The young man (I can't recall his name right now) working that day quoted me a price which was way more affordable than Apple and said it would take just a little over an hour. I got lunch and did a little shopping and came back for my phone. It was as good as new. The next day, it became apparent that fixing the back glass unfortunately caused my flashlight to stop working. I brought it back and they apologized and said they needed to order a part. Part came in a few days later and just yesterday I was able to get it all fixed. Everything is now perfect and was covered under the warranty. I dealt with the same young guy each time and I found him to be professional and performed good work. Will certainly use them again if...