Dazzle Nails & Spas — Local services in Chicago

I went here two weeks ago to have a fill and my polish redone. Sunday There was a woman there that did a fantastic job so I returned so that I could have her do them again and get a pedicure. Well she wasn’t there and I got another woman to do my nails. Who rushed through the job and lo and behold on Monday night after I get out of the shower, I look at my nails and one of them is peeling. I haven’t even been back to work. All I did was my laundry So Tuesday morning, I called and asked if this woman was there. They said yes and come on in. When I arrive, she’s not there they don’t even know who I am talking about. The gentleman who was attempting to help me, didn’t even believe that I was there said there was nobody at this net by that name finally called the owner and told me to come back in an hour. OK, so I come back in an hour and they decided just to fix the one now, no I said as I told you earlier, I wanted them all done and by all I mean, the nails file properly and the polish reapplied . Well, after much hemming and hawing, I was finally able to to get the polish removal started to which he said what did she put on your nails to which I said I have no idea. I don’t work here- after several exchanges like this I realized that I was going to run out of time. I have to go to work. I am here with Harry Potter and the cursed child and I have a show tonight. I was told to come back tomorrow which I cannot do. I can’t return until Friday so this is what my nails look like now I cannot recommend this place at all and not even sure if I will be returning on Friday to get this fixed. so maybe for a one time job you can go here but if you really trying to establish a relationship with somebody to get your nails done on a regular basis, this is...

I came in for a no-chip manicure, and unfortunately, had a really disappointing experience. The owner of the salon started my nails, and right away, it felt like she didn’t want to do them. When I asked her for help picking a polish similar to what I had before, she responded with an irritated “I don’t know.”

She shaped my nails poorly — nothing like the last time when someone else did them beautifully. She seemed distracted by everything going on around her and wasn’t paying attention to my nails at all. They ended up uneven and just poorly done.

At one point, she tried to offer good customer service by asking if I wanted something to drink, but then never brought the water. I already felt like walking out, but I needed my nails done. Then she told me to wash my hands and said someone else would finish. That person was busy with other clients, so now I was just left with waiting. It’s not the tech fault at all, so please don’t blame her. It was the way i was handle by the owner of the salon. . I was really frustrated, especially since the last time I was here, I had such a great experience with a different nail tech who took their time and did a beautiful job. It was disappointing that the owner herself didn’t show the same care. I ended up just paying for what was done and leaving.

Overall, it was a bad experience, and I won’t...

NEVER GO HERE ON A SUNDAY! I CALLED AT 3:10PM AND ASKED WHAT TIME DO THEY ACCEPT THEIR LAST CUSTOMER LADY TOLD ME AT 4:30PM I TOLD THE LADY I GO ON LUNCH AT 4:00PM I SHOULD BE THERE AT 4:15. SHE ASKED MY NAME I GAVE HER MY NAME AND SHE SAID SHE WILL SEE ME THEN. I ARRIVE AT THAT EXACT TIME I WALK IN I SEE 4 WORKERS BUSY. MIND YOU I CAME ON MY HOUR LUNCH BREAK. I DIDNT GET ASSISTED TO BE IN A CHAIR UNTIL 4:35PM. YOU GOT 2 LADIES WALKING BACK AND FORTH GOING FROM ONE CUSTOMER TO THE OTHER. I GET THE MENU AND WANTED ONE OF THE SERVICES WHICH WAS THE DELUXE PEDICURE BUT NOBODY CAME TO ASK ME WHAT SERVICE I WANTED. IM IN THE CHAIR THE WATER AND IS ON AND GOING AT THE CHAIR ITS 4:46PM HOW CAN I ENJOY THE SERVICES WHEN NOBODY CAME TO ASK ME ABOUT IT OR EVEN SERVICED ME. I HAD TO BE BACK AT WORK AT 5:15PM IT WAS NOT ENOUGH TIME FOR ME TO ENJOY ANYTHING! WASTED MY WHOLE LUNCH OVER HERE! AS I WAS PUTTING MY SHOES ON THEN SOMEBODY WANTS TO COME OVER TOO LATE! THEY NEED TO CLOSE ON SUNDAYS IF THEY DONT HAVE ENOUGH PEOPLE OR MOVE FASTER! I WILL CONTINUE TO GO TO MY NORMAL SPOT. I WANTED TO GIVE THEM A CHANCE BECAUSE THEY ARE CLOSE TO MY JOB BUT...