Huntington Bank — Local services in Chicago

I am extremely disappointed with this bank in general and this branch in particular. Their misinformation and absence of professionalism cost me $600.

I was a client of many major banks in the US, and Huntigton was the first bank that: 1) provided me with wrong information - (intentionally or unintentionally, this part I don't know) 2) did not acknowledge their mistake 3) never followed up with me on the case that I had to open 3 times.

More precisely, they had a promotion for $600 and the financial relationship banker Kassandra R. from this branch (intentionally or unintentionally) presented me wrong information about the terms of this promotion. As a result of her "advice" (which I followed) - I became ineligible for the bonus. The bank never acknowledged their fault. Needless to say, I closed my account and I will never get...

The manager Lynett needs to be fired at 1224 s. wabash inside the jewels osco branch .The manager of this branch is uneducated on how to handle problems and is very rude. The manager threatened to close my account because she was frustrated that I questioned the reason she told me to go back home and get documentation of my account ,if she could not help me. I asked could I talk to someone above here and she stated she is the manager and is not going anywhere . I have never been treated in such an away from someone who is suppose to protect your money and have great customer service. Waiting for police to come just to make a report due to manager trying to threats to close my account due...

I Called 11/26/2022 to see if I could come in to open an account with a promotion. I asked who I was speaking with to repeat her name, she changed it and said Jane and said she didn’t know anything about no promotion. Told me to open an account online or I had to wait for an appointment over a week away. How long could it take to open a checking account? if this is the customer service I have to look forward to, I think I’ll...