DO NOT GO HERE! Owner stole and admitted to taking 11 grams of our gold off our wedding rings and tried to keep the gold because "how else is he supposed to make a profit unless he takes gold for payment".
We went in to get our wedding bands resized, my husbands band was made of his late mother and grand mothers wedding rings. When we dropped off the ring they were thick and heavy rings. Upon picking up our rings we were handed thin light weight rings that were not our original rings at all.
It wasn't until my husband broke down in the store realizing his late mothers wedding ring was stolen. Victor finally admitted to taking 11 grams of gold for profit and handed us a bag of gold shavings and apologized.
Horrible business practices and would never send my worst enemy to this place. Sad to see other reviews with this same issue. Reporting this business to the Better Business Bureau and The Illinois Department of Commerce and Economic...
Read moreI came here originally to have my engagement ring fixed and was amazed at the level of skill and reasonable prices that Lincoln Park Gems offers. Victor is both knowledgeable and friendly, and when the time came to decide on wedding bands I returned to have mine custom-made here. It's so beautifully made that it blends seamlessly with my engagement ring just as I wanted and people are amazed when I show them it's actually two rings. My husband also had his wedding band resized here and remarked that of all the expenses involved in our wedding, this was the best deal for the level of skill involved. We have since left Illinois but I have not been lucky enough to find service to match the wonderful experiences I've had with LPG in Wisconsin. I will gladly drive from out of state to bring my ring here....
Read moreI brought my engagement ring to Lincoln Park Gems about a year ago to get enlarged by half a size. The staff was very nice and very professional, but when I picked up my ring I noticed that the shape of the band had changed considerably. It looked like they had shaved off some of the metal at the base of the band to enlarge it. I called to ask about this, and they confirmed that this is their usual process and that "usually people don't notice this." They kindly offered to fix it, but I didn't want to risk damaging my ring further. After doing some research, I found out that the common "best" practice for resizing rings is to actually cut the band and add metal to maintain shape and structure. I appreciate the effort the studio made to remedy the situation, but wanted to warn others of...
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