Royal Pawn Shop — Local services in Chicago

I had a heartwarming experience at Royal Pawn Chicago that I must share! Initially, I purchased a locked Apple Watch for my girlfriend as a surprise Christmas gift. However, when she opened it, she couldn't unlock it, and it was quite embarrassing for me. But thanks to the exceptional service and kindness of the staff, my apprehensions were quickly put to rest.

When my girlfriend Nikki and I returned to the pawn shop, the people there were incredibly nice and understanding. We were greeted warmly, and Elyse Cohen, in particular, went out of her way to ensure we had a pleasant experience. Not only did she listen attentively to our concerns, but she also made sure we were comfortable throughout the entire process.

Elyse's father added an extra touch of hospitality by offering us chocolate and wine while we discussed the situation. Their genuine care and efforts to make things right made us feel valued as customers.

What impressed me the most was that they not only exchanged the locked Apple Watch for another model, but they also made sure it worked flawlessly before we left the store. The attention to detail and dedication to customer satisfaction were truly exceptional.

I am delighted to say that I trust Royal Pawn Chicago completely and highly recommend them to anyone looking for a reliable and friendly pawn shop. Their wonderful team, led by Elyse Cohen and her father, has won my loyalty, and I'm grateful for the positive experience we had. Thank you for turning a potentially awkward situation into an enjoyable visit!

Overall, I am more than satisfied with my recent interaction with Royal Pawn Chicago. They are a gem in the world of pawn shops, and I will certainly return for any future needs. Keep up the...

A Treasure Trove of Excellence: Royal Pawn Chicago

Just off the train from Columbus. Headed to La. Stopped in here and here's what happened;

From the moment you step into Royal Pawn, you’re greeted with more than just the glint of precious metals and the sparkle of vintage gems. You’re welcomed into a world where customer service isn’t just a priority; it’s a passion. Nestled in the heart of downtown Chicago, this pawnshop is a beacon of honesty, generosity, and friendliness that shines as brightly as the treasures it houses.

The staff at Royal Pawn are the custodians of trust and integrity. They don’t just offer fair prices; they provide an education in value that leaves you feeling confident and respected. Whether you’re a seasoned collector or a first-time visitor, they treat you with the same warmth and respect that they would their own family.

It’s not just about transactions here; it’s about relationships. The team’s generosity extends beyond the appraisal table, offering advice and assistance that goes above and beyond. Their knowledge of the trade is as deep as their commitment to their clientele.

In a city as vast as Chicago, Royal Pawn stands out as a rare gem. It’s not just a place to buy, sell, or loan; it’s a place where every interaction is as valuable as the items that pass through its doors. For those who seek a pawnshop experience that’s as royal as the name suggests, look no further than Royal Pawn.

I hope this review captures the essence of what makes Royal Pawn a standout establishment...

Went there today...did not have a good experience. I called ahead to see if they took furs and they said yes...but when I got there with my fur stole with the appraisal, they barely looked at it. They didn’t touch or look at any of my items. They just glanced at two CD players and said 25.00. I thought the people who worked there were very cold and unfriendly. I would strongly suggest going to GoldPro in Oak Lawn-friendly, professional, and you feel like you’re being treated fairly and as a valued customer/client. Avoid this place if you can at all help it.

I just had to add an edit...my comment had nothing to do with you NOT taking my items. It had to do with the fact that I felt “dismissed” as a customer and I actually take offense to you trivializing my comment by stating that you just don’t take those items. I will absolutely not be back and as I stated in my previous comment, I strongly suggest that people go to Gold Pro where they are valued as a customer whether the shop takes your items or not and where you will be treated fairly and get...