I went to made in Chico with my mom and niece who is in college. I am half black and half white so have very brown skin. I was followed in this store from the minute I walked in for no reason. I do not tolerate micro-aggressions and I would never go to this place again after experiencing racial bias.I want to make it clear that there were plenty of other people there for them to pay attention to, but they honed in on me. I was wearing a regular cute summer dress, looked normal, nothing about me that would seem to be doing anything wrong. The only difference between myself and the other customers was my skin color. My feelings are very hurt from the...
Read moreWish they would gift wrap sale items or even give some sort of Made In Chico tag to attach to gift items. Wanted to give 3 sale items as gifts, but with no tag or bag showing that the item is new and from a business, it looks like I just pulled a random used item out of my closet to give as a gift. Plus, it would be free advertise for Made In Chico. It’s the little things like that which keep people coming back or not coming back. Getting denied tags or bags or something to present items with seems silly, especially when I made a specially trip back to the store on a slow day to ask. I would have even paid for the bags with the Made In Chico...
Read moreIn a country of dying customer service, Made in Chico proves that friendly, caring, and genuine service industry workers still exist. I always come here for upcoming birthdays and other events and I am never let down. There is always a balance of new items from new artists and a solid collection of Chico staples. Not only are the items local and quality, but you can ask for your purchase to be gift wrapped free of charge. Next time you have anything to buy for an event, or even a gift for yourself, consider taking the time to go downtown and SHOP LOCAL. This store is amazing and...
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