Broadway Heights — Restaurant in Chico

Over priced. Hi Scott, I'm responding to your request. My wife and I entered your establishment and got a glimpse of the slate board listing specials. The greeter met us immediately and seated us in a back corner apart from the main restaurant, a location where there is a big chunk of floor damage. We looked at the menus and the server arrived. We asked what the specials were as we didn't get to fully read them upon our entry. She told us what they were and we both decided on the specials; a tri tip, sandwich and a bruschetta chicken sandwich. The server asked us which type of salad we preferred so we told her. There was never a mention that the salads were separately priced or that the type of salad would cost extra. We both ordered Iced teas. We expected our bill to be around $28. Once we received our bill we were surprised to find that the salads were at an extra cost and that the medium sized, never refilled, teas were $3.25 each. The total bill was $38.50 not including the tip. I can say that the proportion size of the sandwiches were quit acceptable, being good sized. However, I was not impressed with the small amount of tri tip steak that was provided. I estimate maybe around 2 to 2.5 ounces n total. The illusion of the large sandwiches resulted over the size...

I usually love Broadway heights, this time though we were disappointed. We came for Mother’s Day lunch. The waiter was sweet but he seemed like he hadn’t been serving for long. When we asked for sparkling water he looked confused and asked if we meant soda water. When he finally brought us our San Pelegríno, he seemed surprised that we would have wanted a glass for it. When he brought our appetizers he did not offer us small plates for them. Also saw our kids food on the line for a while. Groups that had been seated long after us were already getting their entrees while half our order was sitting on the line. Our waiter did not check in with us even though it was pretty obvious there had been a screw up with our order. Almost seemed like he was avoiding us a little. Once we did get our order, my moms salmon patties were not very warm. I’ve served before for many years so I understand that every now and then, a server or kitchen will screw up, it’s nothing personal. Just seemed like they were not on their A game today. Debating if I would wanna go back again because my first experience...

I presented at Broadway Heights yesterday afternoon for lunch. I was with my toddler who asked to use the restroom. A older White woman with gray hair told me if the bathroom was only for customers while my toddler was jumping up and down, trying not to urinate on herself. We promptly left to find a restroom. We saw gentleman in the hallway who gave us the code for the restroom. My daughter commented that woman is really mean and I agreed. For those of us with children will understand. I was really disappointed. I was planning to order at this restaurant, but getting to the restroom was more pressing. I decided not to return back to order food. I don’t think I will ever return to...