Salon Lofts Oakley — Local services in Cincinnati

Had the most unprofessional experience here. I made an appointment for a hot stone massage + facial for July 28th at 1pm. This was confirmed by the merchant on July 17, 2019. I showed up to my appointment and was told I would have to reschedule because she already had another client on the table. She claimed that she did not double book and this was not something that normally happens. I showed her my appointment confirmation and she acknowledged that she must have let a walk-in take my appointment. She further claimed it would be unprofessional for her to ask the person to leave (even though I was the one who had an appointment) and continued to make excuses for her unprofessional behavior. For a luxury service I was baffled by the unprofessional nature of Sarah and I will not...

I had experience of going to Smile Direct today and My SmileGuide's name was Cerra. I was a little self-conscious about going there because my teeth are not perfectly straight as I would like them, but she made me feel comfortable explain everything in detail on what she was going to do and what to expect in the process of doing and using the custom made clear aligners !! I'm so happy I went there she taught me a few things that I did not know and I'm so very excited to start this new process I'm getting my teeth straightened and whitened and the next 6 months. I highly recommend going to get your Smile on at Smile Direct and see Cerra for...

Shannon was amazing!!! I have very fine/thin hair & have left many salons feeling completely hopeless & defeated. Shannon definitely had something very special...while I may have walked in feeling nervous for yet another fail, within three minutes of talking to her my mind was 100% at ease! I could tell she truly cared about her clients & making them happy for the long run. She didn’t pressure me to take a step I may regret, she took the time to explain all options & gave me her best explanation of each while allowing me to make each decision on my own. I’ve FINALLY found a hairstylist to...