MadTree Brewing — Restaurant in Cincinnati

Had a private event here and was thoroughly disappointed. The food was great! The beer was great! But we were not told before the event that we would not have any staff from MadTree assist us with the event day of, take our dirty dishes, take out the overflowing trash or even say HELLO, welcome, thanks for having your event here….nothing. So just expect this if hosting an event. The room rental charge is literally just to rent the room..no hospitality whatsoever. Staff will not even bother with helping you. Also disappointed that when we asked to talk to a manager he never came in the room and when we went to close out our tab after the event and brought up our concerns with what we expected to have he shot them all down and was yelling at us in front of customers across the bar that he can’t do anything, they don’t have servers etc. Our whole party had never been to MadTree before so we had no idea nor was it listed in the contract or told to us during our interactions with the event manager. Not very professional. We were able to talk to the event manager the next week and worked out our bill but the whole night still leaves a sour taste in my mouth with the expectation for a bit of hospitality when paying to have an event there. Would recommend another facility for a private event due to the rude staff and management… overall the food and beer is good but not worth the cost. Can get much better service for the cost somewhere else if you are trying to have a nice, unique private event. Beer/food=great Private Event experience=horrible. Hoping they train their bar and event “management” better and revamp their contract/communication for future renters. Shout out to Catch-A-Fire pizza though for the delicious catering and manager! He was so awesome and listened to our concerns and really was helpful during the event when it was not his...

Been here a hundred times. Been a loyal customer since basically day 1 back when they were in the old location off Kennedy.

Their beer is fantastic and there's little anyone can do to dispute that. They have a massive selection of fantastic beer and the pizza is really good too.

Since they've moved I've noticed a lot of changes but never in the quality of their beer. That is as good as ever.

The place is always packed. Like no matter what time you get there. 2pm on a Tuesday? Yup. Packed. I'm happy for them because it means they're doing good business but it makes it a little annoying sometimes as a customer.

The service at the bar has really fallen off. I used to love going to MadTree because the bartenders were so nice and even when they were busy they would get to everyone pretty quickly. Nowadays, even on days when they're (relatively) slow I gave to stand and wait 15 min. Before a bartender will stop ignoring me and look me in the eye.

It's not as warm and welcoming. While I'm glad MadTree has expanded their space and the new location is awesome in many ways, I miss the how welcoming MadTree used to feel. It feels industrial now. Cold and unwavering. Still good. Always good. But a little impersonal. Almost like the brewery seems to tell you by it's existence that "we're MadTree and we're a big deal we don't care about your patronage because we really don't need it"

Lastly and most importantly, I don't want to come across as a person who doesn't like MadTree. I actually really like it and I go there all the time it's just that I remember when MadTree was my favorite brewery and sadly, I fear those days are gone. Overall, MadTree is a great brewery and I still recommend their beer and...

Madtree Brewing has become our go-to spot for a relaxing experience. As someone who doesn't drink alcohol and follows a vegan diet, I've often struggled to find places that cater to my needs without making me feel like an afterthought. Madtree, however, exceeds expectations on all fronts.

One of the first things you'll notice is the laid-back atmosphere. There's never any pressure to rush through your visit, allowing you to truly unwind and enjoy your time there. This relaxed vibe is perfectly complemented by the staff, who are consistently friendly and attentive and seem genuinely happy to be there.

What really sets Madtree apart for me are their thoughtful beverage and food options. As a non-drinker, I appreciate that they offer a variety of non-alcoholic choices, ensuring I can still participate in the social experience without feeling left out. Even more importantly, their vegan food options are a game-changer. As the vegan in the group, finding places where everyone can enjoy a meal together is often challenging. Madtree's inclusive menu means our entire group can find something delicious, making it so much easier to plan outings where everyone's dietary needs are met.

The combination of a relaxed environment, friendly service, non-alcoholic beverage choices, and vegan food options makes Madtree Brewing an unbeatable choice for me and my friends. Whether you're a beer enthusiast, a non-drinker, a vegan, or just someone looking for a pleasant place to spend time, Madtree truly has something for everyone. This kind of inclusivity and attention to diverse needs keeps us coming back time and again.

Thank you, and thank you to GM Bryan for all you do to make this...