Amy's Hallmark Shop — Local services in Citrus Park

If you’re looking for squishmallows don’t even bother. They care more about scalpers then collectors. As far as I can tell they don’t enforce limits and let people put holds via phone immediately on squish when they get them so very little chance you’ll get any. I once called and they said they got some but were still taking out of box so I drove down there and all the squish they got were put on hold and when I asked about them behind the counter they gave me a dirty look saying they were on hold. They literally expect you to call every single day and ask just so maybe you’re lucky and catch them right time instead of other hallmarks who just take your name and make a list and contact you when the one you want is available. I called for weeks with no luck, I even asked when they get them and was told to call at 3 but I think that’s too late to call would definitely be all grabbed up by then. It’s really unfortunate because this is my only nearby hallmark store and it’s such a waste of time and...

Drove all the way to the mall on second Saturday before Christmas just for one card (birthday card for my mother). Did this to get the gold seal they give you for their cards because it adds a touch of class to the card.

I heard the other clerk offer her customer seals for all the cards in the box of Christmas cards she bought. I went to the wrong clerk.

I was not asked if I would like a seal at all. When I asked if a seal was put in my bag, I was told one was. Prepare for the big shock: there was no seal.

Should have just picked up a card at Publix. That is what my mom is going to think I did anyway. I should just start doing that because this joint is going to be out of business if they don't change their ways soon.

This poor level of service and lack of caring is typical of this store. I so miss the Hallmark shop in Carrollwood Village. I wish someone would open a shop in a more convenient location and...

The best place to find the complete and perfect gift. I always find a card that says exactly what im looking for. The only place I buy christmas ornaments. The staff is professional and knowledgeable, yet kind and always making a connection, The associates always ask if i need help with anything. If I do need assistance looking for something specific they always take to the product i want and make other great suggestions. The staff will help me pick out the best gift bag, tissue paper and candy to go with the gift. Always let me know about sales, promotions etc. After only a visit or two the associates remembered my name, and make suggestions based of my preferences. I always have a brief conversation with an associate beyond the everyday pleasantries. This Hallmark store is one of the very few places left you can shop and receive customer service. When you want to send the very best,...