BellaCapelli Hair Craft — Local services in City of Corning

It took me a few months to getting around to write this review because I didn't want to come off as too angry or biased. I chose BellaCapelli to have a major hair change: black to blonde, which is difficult. The prices were high but customer service is great and the staff has such a good reputation they seemed like the best choice in town. This was my first time having anything done at a hair salon that wasn't by a close friend so I chose someone with the title "colorist". She gives me a consult says it should be a few appointments and starts the bleaching process. The first appointment I go to she's training someone which is fine but they did not inform me I would be paying two hair dressers for the one head of hair I brought in to have done, not a great start. Great job lifting color, after the first three bleaches hair is a bit dry but I had been growing it out for ten years so I knew I was going to have to cut it above my lower back. The color is very off, I wanted a cold light brown so I knew this was hard from dark. I'm getting no information on how many bleaches or what to do next, she's asking me what I want I'm googling how to lighten hair she seems kind of lost and confused about each step which I guess should have been a warning sign she didn't really know what she was doing. She starts to change the color with toner so I'm paying around 130 an apt to not have any change whatsoever The toner she's using is too light for the color she's made my hair, I know this now because I had to start learning about how the chemicals work as there is some knowledge lacking on her end. At this point i'm frustrated, I've dropped about a grand so I go in for one more bleaching, I had to hire a consult from someone else who had to tell me what she was doing wrong. One last shot for a bleach because she's not lifting the yellow right. She kills my hair beyond repair. It's much lighter than anything I asked for, I've paid over a grand and ten years worth of hair growth was completely ruined. She knows she's made a mistake and casually says "yeah i need to work on natural colors." I honestly thought time would soften the blow but I realize my first time at a salon someone who only knows how to use koolaid colors took on a job knowing full well they did not have the skill to accomplish their job killed my hair and basically stole my money. My hair was down to my butt and now I have to have it cut to above my shoulders from the damage, the front has broken off so much I had to get bangs. It's back to black because I am wayyyy too nervous to ever try a salon colorist again. if you want hair that's four shades of purple that you could probably do yourself at home, I would say this is your place. All of this aside the staff was extremely nice and sweet but my god I would have been better off if she just had shaved my head when I...

I was searching for a luxury service and turned to a family member for advice. She told me that she trusts the invisible bead method of incorporating extensions. She has personally tried all of the methods over 25 years. When I looked for this method I found Angi. I am familiar with Angi’s work. From our first conversation which was probably about 30 minutes I knew that she was my girl. She answered all of my questions and has an amazing opportunity to get on her calendar with ease because she holds a special slot for new install girlies. Because she knows!!! Who wants to wait weeks!!!?? She is a true artist and professional. Every single detail of the process was extremely professional, amazing and gave me more love for my hair then I could ever ever imagine. I have never in my life loved my hair more than I do now. I didn’t know that I could get so excited during a salon visit. If you want to feel more beautiful and confident then you could imagine possible, run…. don’t walk to get an...

I’m so unhappy with my hair and have waited 2 days to say anything hoping maybe it would grow on me. Unfortunately it has only gotten worse. I washed and wore curly and never in my life have I had such terrible layering in my hair. The color is a whole other problem. My hair looks nothing like my inspiration picture not even close. Which I do understand some colors may not be achievable in one visit. However Ive gotten these colors before. The stylist really wasn’t confident and had to keep asking the owner questions about the cut and color. This made me very uneasy even though she said she’s been there for 3 years. She seemed like she was just winging it. I was in the chair for 4 1/2 hours and didn’t remotely get what I went for. I’ve posted on a social media for hair and have had hundreds of stylists say it was done extremely poorly. My inspiration picture clearly had three tones of color and she only did one. I would not recommend for color or curly cuts…at least to...