Unique Tobacco & Accessories — Local services in City of Glen Cove

Horrible customer service. Purchased cigars, on their recommendation. One was “ok” and the other totally dried up. Tried to exchange it couple days later and the response from the rude owner was that “I didn’t keep the cigar in the humidor “. Not a smart business man, for sure. You don’t lose a customer for one cigar. We all know that cigars don’t dry like that in matter of days. I will not buy anything in this store and will make to let all friends and...

Nice owner. Limited cigar selection and prices about 20% higher than other retailers. They did just complete a smoking lounge. They could really benefit by learning more about products, posting pics, social media, etc. They spent a lot of money to get the lounge and have not posted any pics. Also, I called during business hours and the line rang and rang with no...

I purchased some tobacco products from this place and it was stale and dried out . I brought the products back to show the owner .He asked me when I got them. I told him it was a few days ago. He said their is nothing he would do . I would not patronize this place . I will continue to let people know how horrible...