Royal Discount Wine — Local services in City of Glen Cove

So I came into the liquor store 8/3/18 in the evening around 8-8:45, purchased a caramel stoli from James a friendly guy and went on my way, I returned the next day 8/4/18 to return the bottle because it wasn’t used, so in the same perfect condition I returned the bottle and he told me that it was against the law to take back liquor back to the store where it was sold from according to New York State Liquor Authority, So I looked it up online and found out that “, at their discretion, exchange or refund unopened returns from their customers.” so I brought that up to him and he looked annoyed and kind of a loss for words, he knew the bottle was in great condition but chose not to take it because he said you never know what could’ve been on the bottle, however he was willing to exchange it, so it had nothing to do with the bottle being off premises but more about the fact that he didn’t want to lose money, I brought that up to him and he agreed and did not refund me the money for the unused bottle. James is a friendly guy but the way he does business is profits over people and a lack of honesty towards...

Can you say “rip-off?” Not only are these people listing some bottles at secondary market prices, but they’re doing it worse than most places I’ve ever seen. Check your labels and receipts if you opt to go into this store. If you know what’s good for you and your wallet, go somewhere else, and show these people that you know what they’re doing to screw your over and you’re not gonna...

Would be better if they answered the phone.

Update: Still not answering the phone. Just lost a great customer. I will tell others

Update #2. They say they deliver but they don't, only when delivery guy is there, which is rare. I'm officially done with the place. Don't waste your...