Shoe Dept. — Local services in City of Ithaca

Hands-down the worst experience I’ve ever had in my life don’t go there. The manager (I assume that’s who she was) was obviously in a bad mood. She also made fun of me for talking fast? The young lady working seemed as if it was her first job, so the manager was definitely setting her up for failure. No hello, no greeting at all and I waited at the counter forever before I was checked out! It almost ruined my day, but I don’t let people get me down. Still bought my shoes only because I absolutely loved them! Call cross the Way and give your...

They have a wide variety of show options for all ages. I was able ro get two pair of back to school shoes for my son. When I had misjudged the size of my son's feet, I brought them (and him) in. They measured his feet which are two slightly different sizes. After measuring and confirming the difference they suggested a size that worked well for him. We are happy with the customer service and ease of making an exchange. I'll be coming back for my next show...

Went here yesterday and had by far the best experience. A tall gentleman with glasses, who unfortunately wasn't wearing a name tag, deserves a bonus check. He was very attentive to my mom and I. He knew every detail about all the sneakers we were looking at. He was very helpful. Went out of his way to find us a shoe in our hometown. Couldn't be more pleased with my experience...