We had the distinct privilege of working with Melanie and the team at Plattsburgh Flower market to provide the flowers for our wedding at Valcour inn and Boathouse this Summer. The flowers at my wedding were likely the detail that I paid the most attention to and Melanie wound up dealing with countless emails questioning every detail about the centerpieces, bouquets, boutonnieres, corsages and even the beautiful petal design they provided for our aisle. Melanie was always kind and responsive and I cannot speak more highly of her patience in answering each and every question about my floral aspirations. However, just days before the wedding due to issues in the floral industry's supply chain it seemed that there would not be enough roses to cover the wedding. Without charging us another dime, Melanie and the team drove all over the Northeast to collect roses from other shops to ensure our special day would go off as we had envisioned. That should be all you need to know about the folks you are dealing with behind the counter. But to top it all off the work they provided the day off could not have been more beautiful. It exceeded my every expectation and I was thrilled from the moment I got my bouquet to sitting down at my table and admiring the centerpieces. I truly cannot recommend this shop more highly to anyone in need of a...
   Read moreAfter having made a special trip to the store to inquire about sunflowers for a once in a lifetime special occasion, I ordered and paid for what I wanted after viewing the options. A couple days before the event, all of a sudden, there was "a problem with the grower who could not supply" the number of flowers I'd ordered In the size I'd ordered. Their solution was to substitute smaller, cheap looking alternatives. It felt like bait and switch, but at the last minute, I had no choice but to try to work with what was provided. Our decor was planned for what had been ordered, and everything had to be changed and rearranged last minute. The results looked cheap and tacky. Then, only 2 days after the event, they had the nerve to text a "reminder" to return the buckets they'd provided to bring the flowers to the site. Never, ever again will I use this business, and I certainly will not recommend them after...
   Read moreI am so happy with the service! I'm away at college and wanted to do something nice for my mom and sent her flowers for valentine's day. I used a cheap company and fought with them for days due to the flowers not being delivered. I was so upset but still wanted to send her flowers. I'm so glad I found the Plattsburgh Flower Market! The person on the phone was so helpful and even let me personalize a card. They were extremely communicative and even sent me a picture of the arrangement when they were done and a text once the flowers were delivered, which were same day delivery! I am so so happy and if I ever need to send flowers again I am definitely...
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